Shopping Discussion

[Merged] Reminder! Code of Practice: Scanner Price Accuracy

  • Last Updated:
  • May 8th, 2017 3:36 pm
Newbie
Nov 26, 2016
31 posts
2 upvotes
I went to costco today. Pants were on sale for 12.97. Went to the cash and the price said 33 dollars. They got a cashier to check the price and came back and said I was right and told the other cashier to charge me 12.97. I was going to mention the price scan error code but I didn't bother. Could I have done this? Can I go back and get the pants for 2:97$+ tax assuming they didn't fix it yet?

Thanks
Jr. Member
Jan 30, 2013
158 posts
30 upvotes
ronnielarmond wrote:
Mar 18th, 2017 7:32 pm
I went to costco today. Pants were on sale for 12.97. Went to the cash and the price said 33 dollars. They got a cashier to check the price and came back and said I was right and told the other cashier to charge me 12.97. I was going to mention the price scan error code but I didn't bother. Could I have done this? Can I go back and get the pants for 2:97$+ tax assuming they didn't fix it yet?

Thanks
Yes you could go back if it's not fixed.
Deal Guru
User avatar
Mar 14, 2005
10409 posts
1354 upvotes
City of Vancouver
Was at Walmart customer service desk. The multi-buy savings on salad didn't show up on receipt. Clerk offered me the multi-buy price, so I had to chime in with, "But what about SCOP?" Tsk tsk.
De gustibus non est disputandum
Crazy people will make even sane people crazy.
Member
Jul 23, 2015
278 posts
99 upvotes
Becks wrote:
Apr 21st, 2017 5:39 am
Was at Walmart customer service desk. The multi-buy savings on salad didn't show up on receipt. Clerk offered me the multi-buy price, so I had to chime in with, "But what about SCOP?" Tsk tsk.
It is very rare to find a cashier who automatically applies SCOP free (or $10 off)...usually they just change the price to what you tell them. But the policy states they are supposed to do it automatically.
Deal Fanatic
User avatar
Jan 30, 2006
7397 posts
330 upvotes
Vancouver
Question, SCOPE is entirely based on whether the store decides to use it? I just got back from SuperValu grocery store. Two items rang in the till wrong. She gave me the sale price . I mentioned scope. She claims that store never participated. She also claims Safeway stopped doing this recently.
Sr. Member
Dec 27, 2013
736 posts
168 upvotes
Winnipeg
trellaine201 wrote:
Apr 25th, 2017 5:02 pm
Question, SCOPE is entirely based on whether the store decides to use it? I just got back from SuperValu grocery store. Two items rang in the till wrong. She gave me the sale price . I mentioned scope. She claims that store never participated. She also claims Safeway stopped doing this recently.
http://www.retailcouncil.org/scanner-accuracy

Canada Safeway Limited is still on the list. Not sure who owns SuperValu.. and, yes, a store can decide not to participate.. in turn, you can decide not to shop there :)
Deal Fanatic
User avatar
Jan 30, 2006
7397 posts
330 upvotes
Vancouver
LOL :) thanks for the info. And yes I'm not sure who owns super valu. Maybe independent owners? I should have the left the two items.

Found this: Loblaw Companies Limited (through its Westfair Foods division) supplies Super Valu stores and owns the Super Valu name.
Sr. Member
Feb 1, 2006
721 posts
98 upvotes
Bought a bottle a wine at RCSS here in BC and it scanned higher than was posted, $8.99 vs $8.59.

I asked about SCOP and cashier told me that it does not apply to alcohol. I checked the SCOP guidelines and did not see any mention of alcohol being excluded. Has anyone done SCOP with alcohol? Since liquor stores don't seem to be participating I guess it would have to be at a participating grocery store that also sells alcohol.

Since I was rejected at the store I have left a voicemail at the SCOP offices.
Member
Jul 23, 2015
278 posts
99 upvotes
minimalist wrote:
May 4th, 2017 6:30 pm
Since I was rejected at the store I have left a voicemail at the SCOP offices.
Thanks for calling, I'm interested to know what they say, can't say I've ever had the problem with alcohol. My last 2 scanner inaccuracies have been lower than posted...I almost would prefer it to be the other way so I get it for free.
Member
Jul 23, 2015
278 posts
99 upvotes
Love SCOP and stores that apply it properly without a fight like this store.
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