Shopping Discussion

[Merged] Reminder! Code of Practice: Scanner Price Accuracy

  • Last Updated:
  • Dec 12th, 2017 6:25 pm
Member
Jul 23, 2015
415 posts
156 upvotes
Hamilton, ON
Free sweet potatoes from Freshco the other day, sign posted for 69 cents a pound, rang up as 2.18 per kg...always tastes better when it's free. :)
Deal Guru
Jan 7, 2002
10809 posts
3520 upvotes
Waterloo, ON
Sometimes a price error that leads to a SCOP claim results in an even more advantageous result than it should.

I bought something that was labelled on the shelf at $2.79. It rang up as $2.99 so I asked for it free under SCOP. Now that I'm at home and reviewing the tape, it seems the clerk did a SCOP refund on the $2.99 but neglected to charge me the $2.79.

So in effect the store paid me $2.99 to take the item off their hands Grinning Face With Smiling Eyes
veni, vidi, Visa
Deal Expert
User avatar
Dec 7, 2012
26907 posts
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GTHA
bylo wrote:
Oct 15th, 2017 11:59 am
Sometimes a price error that leads to a SCOP claim results in an even more advantageous result than it should.

I bought something that was labelled on the shelf at $2.79. It rang up as $2.99 so I asked for it free under SCOP. Now that I'm at home and reviewing the tape, it seems the clerk did a SCOP refund on the $2.99 but neglected to charge me the $2.79.

So in effect the store paid me $2.99 to take the item off their hands Grinning Face With Smiling Eyes
You are supposed to get the item free since the correct price of the product is $10 or less [SCOP 1.1(a)]
Deal Guru
Jan 7, 2002
10809 posts
3520 upvotes
Waterloo, ON
tk1000 wrote:
Oct 15th, 2017 3:25 pm
You are supposed to get the item free since the correct price of the product is $10 or less [SCOP 1.1(a)]
I realize that. But in this case the tape doesn't show the $2.79 item, i.e. they gave it to me for free AND it shows "48-Customer Service, Scan code free -2.99", i.e. they gave me an extra $2.99 as well. (I added up the bill at home. The total is $2.99 less than the sum of the items that they did charge me.)
veni, vidi, Visa
Member
Jul 23, 2015
415 posts
156 upvotes
Hamilton, ON
bylo wrote:
Oct 15th, 2017 11:59 am
Sometimes a price error that leads to a SCOP claim results in an even more advantageous result than it should.

I bought something that was labelled on the shelf at $2.79. It rang up as $2.99 so I asked for it free under SCOP. Now that I'm at home and reviewing the tape, it seems the clerk did a SCOP refund on the $2.99 but neglected to charge me the $2.79.

So in effect the store paid me $2.99 to take the item off their hands Grinning Face With Smiling Eyes

I have had this happen a few times as well, or when they won't do it at the register, but do change the price, then go to customer service and they refund the scanner price rather than the shelf price, essentially paying me a couple bucks to take the item home.

Also, at Fortinos they have a best before matters policy, I once got 4 containers of Arz baklava ($4.89 each) free (fresh ones) and I got like 5000 PC points for it too as I had a personalized offer.

Love getting paid to take things from the store!
Deal Addict
Jan 18, 2013
1147 posts
189 upvotes
B.C.
So if the item is under $10 and you get it for free do you still have to pay the tax on the item?
Jr. Member
Jan 30, 2013
185 posts
41 upvotes
lennyandcarl wrote:
Oct 29th, 2017 10:55 pm
So if the item is under $10 and you get it for free do you still have to pay the tax on the item?
You aren't supposed to pay tax.
Deal Addict
Jan 18, 2013
1147 posts
189 upvotes
B.C.
Sherlock115 wrote:
Oct 30th, 2017 3:03 pm
You aren't supposed to pay tax.
bylo wrote:
Oct 30th, 2017 3:07 pm
Yes. However 13% on $0.00 is $0.00 ;)

See: GST/HST Treatment of Coupons, Manufacturers' Rebates, and Gift Certificates
So, they entered the item as a coupon for the amount of the item and I paid tax on the item. It doesn't say anywhere in the SCOP website that it should be tax free..
Jr. Member
Jan 30, 2013
185 posts
41 upvotes
lennyandcarl wrote:
Oct 30th, 2017 9:01 pm
So, they entered the item as a coupon for the amount of the item and I paid tax on the item. It doesn't say anywhere in the SCOP website that it should be tax free..
I phoned the toll free SCOP number and asked them about the tax.
Deal Addict
User avatar
Dec 3, 2009
4799 posts
479 upvotes
Toronto
No tax on under $10 because the policy states "free" and not a price deduction. Therefore anything over $10 using the code will have tax of the regular price because it's "$10 off".

If you used a coupon that said "save $5" and the product cost $5, the item would be $0 but tax would still apply if the item is taxable.
Remember to be an RFD-er and NOT a degenerate.
Member
Jul 23, 2015
415 posts
156 upvotes
Hamilton, ON
Today I had 2 flavours of the same item scan wrong, but cashier didn't agree that both should be free under SCOP. I'm pretty sure since there are 2 UPCs then both are free...complain to store or to retail council first??
Jr. Member
Jul 13, 2015
108 posts
27 upvotes
Ontario
Got a free 90 pack of Reese's/Oh Henry Halloween candy today from my local Loblaws- sticker price was $8.24, rang up for $8.54 :)
Jr. Member
Jan 30, 2013
185 posts
41 upvotes
Nibbler2012 wrote:
Nov 10th, 2017 5:20 pm
Today I had 2 flavours of the same item scan wrong, but cashier didn't agree that both should be free under SCOP. I'm pretty sure since there are 2 UPCs then both are free...complain to store or to retail council first??
Since the products have 2 different UPC you should have definitely have got both free.First contact the store then if you can't get it resolved phone the toll free SCOP number.

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