Shopping Discussion

[Merged] Reminder! Code of Practice: Scanner Price Accuracy

  • Last Updated:
  • Oct 18th, 2018 12:01 am
Deal Guru
Jan 7, 2002
13723 posts
6128 upvotes
Waterloo, ON
b0ne wrote:
Apr 3rd, 2018 3:35 pm
but not in Nunavut that I'm aware of.
Correct. None-of-it in Arviat.
Last edited by bylo on Apr 3rd, 2018 10:06 pm, edited 1 time in total.
veni, vidi, Visa [!Brim]
Deal Fanatic
User avatar
Sep 25, 2005
6302 posts
2183 upvotes
North York
There are no Dollarama in Nunavut. OP is located in the GTA.
Deal Addict
Jan 31, 2007
1167 posts
641 upvotes
Richmond Hill
I have bad experience carter's last Thursday.
What happen is I went there shopping for some cloth for my kid. On one rack, there is a sign right on the front said : On sale for 40% off.
I picked up 3 pcs and went check out, after they scan they are regular price.
I told her they are 40% off. She ask me to just wait for a min, went over to check, come back with the 40% off sign in her hand told me, sorry, that sales is over but they didn't remove the sign.
She refuse to give me the sales price, insist she can't do that because the sale is over and throw the sales price sign in garage under the counter.
I left the store empty handed.
Sr. Member
Jul 23, 2015
501 posts
231 upvotes
Hamilton, ON
Recently saved the person in front of me $10 by informing them of the policy. Was hoping he would give me a "finder's fee" but nope.
Newbie
May 28, 2017
59 posts
24 upvotes
Edmonton, AB
That's not true I've read on Competition Bureau or FCC that if the store has the Sales Sign ad didn't remove sign (after sale), the store is required to give you the items you are purchasing at that price. Or else it's "False Advertising".
It happened to me a few times at different retailers, I usually asked to speak to Management and demand the Sale Price. Scan Code Practice works mostly on Groceries Stores/SDM/LD etc Store like Michaels/Winners are US companies (they don't have Scan Practice).
Member
Mar 6, 2015
237 posts
90 upvotes
Alert, Nunavut
If they rung the wrong item (e.g. I bought pork side ribs and they rung back ribs), am I eligible for free item/$10 discount under this policy?
Member
Jan 30, 2013
206 posts
53 upvotes
zyngasweater wrote:
Jul 26th, 2018 5:49 pm
If they rung the wrong item (e.g. I bought pork side ribs and they rung back ribs), am I eligible for free item/$10 discount under this policy?
No.
Deal Fanatic
User avatar
Jan 30, 2006
9098 posts
686 upvotes
Vancouver
SCOP throws retailers and cashiers off I think. This morning I bought 2 bottled water. Tag says $1.39 each. Rings in at $2.19. Cashier seems a bit frazzled on how to correct. I say do you follow SCOPE. He says we can do that. He calls for assistance. They enter a bunch of stuff. Cash till opens and he returns 35cents. I didn’t even pay for the water yet .

I do see the receipt has an item:

MC Price ACC/$10/LESS and -$3.04

Not sure how they arrived at that but two free bottles and plus 35 cents.

I was expecting to pay $2.19 plus tax and recycle fee.
Sr. Member
Jul 23, 2015
501 posts
231 upvotes
Hamilton, ON
Had a SCOP situation today, but the cashier was stuck on the idea that the register reads in $/kg not $/lb...had to get the sign, then ask them to call supervisor because they wouldn't get over the unit difference and understand it was the wrong price no matter what units it's in. I always make sure to get my SCOPs because these companies give NO training to cashiers. Express lane....not so much!
Deal Fanatic
User avatar
Jan 30, 2006
9098 posts
686 upvotes
Vancouver
Do most big chain stores follow SCOP? I’ve got a few things recently. I always ask if they follow. This morning at No Frills I got a free Evian water as the tag and computer were different. Many times SCOP confuses cashiers. Either they don’t know how to input the item or they don’t know anything about it. This morning no frills was very quick and efficient.
Jr. Member
User avatar
Oct 26, 2016
190 posts
62 upvotes
I recently tried to buy an item at a clothing store that was on sale. It scanned at full price. The cashier went and got the sign and said sorry the sale was last week and did not honor the price. In very tiny fine print the last weeks date were printed on the sign.

I did not buy the item. So my question is can I still get the sale price under SCOP if the sale sign mentions validity dates?
Deal Fanatic
User avatar
Dec 3, 2009
5294 posts
734 upvotes
Toronto
d0m056 wrote:
Sep 13th, 2018 3:36 pm
I recently tried to buy an item at a clothing store that was on sale. It scanned at full price. The cashier went and got the sign and said sorry the sale was last week and did not honor the price. In very tiny fine print the last weeks date were printed on the sign.

I did not buy the item. So my question is can I still get the sale price under SCOP if the sale sign mentions validity dates?
I never seen a clothing store on the list of stores that follow the code.
Remember to be an RFD-er and NOT a degenerate.
Member
May 13, 2014
471 posts
99 upvotes
Vancouver, BC
I went to Superstore today. The flyer has Swiffer sweeper refills dry 32 ct for $4.98 but the shelf showed $9.98, so I decided to try and see if I could get it for free.

Ultimately, after some discussion, price checking and all around confusion I was only half successful - customer service honored the $4.98 price, but no freebie for me.

I know how it works when the scanned price and the shelf price don’t match up, but how is it supposed to work when the shelf price and the scanned price match, but the flyer price is lower?

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