This: NEVER send a return, a package, or anything else through a courier or mail without requiring a signature on the other end, if you care at all about getting proper service or someone admitting to the item arriving. To save, what, $1 or so? Get a signature.
kbeaud79 wrote: ↑Here's where the FUN starts.......both toner returns appear to have been delivered by Canada Post however, when I recently inquired as to the status of my refunds I'm told that they have not received my return(s) and that they have started an investigation with Canada Post! I can't get them to confirm whether they are missing both returns or just one and if so, which one? Regardless, I then contact Canada Post who indicate that since 123inkcartridges.ca do not require a signature that there's nothing further they can do since their scans record the "delivery" status! Also, since I'm not the one who paid for the return shipment I can't file a complaint or launch an investigation with Canada Post. 123inkcartridges.ca claim that it's their "policy" not to refund anything until the investigation has been completed and that I should just be patient! I've run a couple of searches (http://www.resellerratings.com/store/123inkcartridges, http://www.scamchecker.com/report/123in ... #complaint, etc.....microsoft-d5d-mobile-mouse-4000-oem-blu ... ca-973979/) , and found that there are in fact others recently reporting this same problem in dealing with this company where they claim they haven't received the returned item and that they'll start a Canada Post investigation and then ....................nothing ever happens! They no longer reply to my phone calls or emails!
Folks...the only recourse with this type of business practice is to STOP BUYING FROM THEM, REPORT THEM and FILE A CLAIM WITH YOUR CREDIT CARD COMPANY! Too bad 'cause I thought they were a decent company but guess I was just lucky until now.