Ongoing Deal Discussion

[Telus] Telus Retention Plan..

[OP]
Sr. Member
Jul 13, 2003
553 posts
11 upvotes

[Telus] Telus Retention Plan..

Don't know if this was posted already but this is for existing Telus clients.

I call a week back to cancel the line and explained to them that i was going to go with Rogers. They asked me what they were offering and they would match it. This is what I got.

250 anytime
100 Long distance
Unlimited Incoming
After 6pm free
Caller display

All for $20 plus system access fee.

I think you would be able to add vm in there and they would match it too. It's just that my dad does not use VM.

My friend also did this after and I got the same deal.
7726 replies
Member
User avatar
Mar 4, 2007
339 posts
38 upvotes
it look similare to waht I have,

17.30+saf+tx

200 min
50 LD
Call display
VM basic
unlimited WE at 6PM
Sr. Member
Mar 29, 2007
525 posts
74 upvotes
-
oh man like the bajillion page thread on retention plans was hard to find :lol: :lol:
Newbie
User avatar
Apr 20, 2006
40 posts
3 upvotes
Toronto
I called Telus Retentions today and the first time I got a real "witch" so I called back again and got a really good person and this is the plan I am on now for two phones.

Caller ID
Long Distance 75
Unlimited Text
200 anytime minutes
Voice Mail
Free evenings/weekends after 6pm

$17.30 + SAF + 911 + taxes

I am happy with it....
Sr. Member
Oct 19, 2007
969 posts
161 upvotes
Similar to mine which I got it in winter

250 min anytime
100 min LD
ultd txt msg
ultd local incoming calls
ultd evenings/wknds @ 6
ultd telus to telus
vm3
cid
cc

$20+fees
Member
Mar 22, 2004
270 posts
15 upvotes
Vancouver
Thanks OP, did you have to sign a contract to get this deal?
Member
User avatar
May 10, 2008
282 posts
2 upvotes
I am currently on the retention plan aswell. I was looking to save money and not many minutes..since i dont use my cell much. So my plan is 17.50+tax and no saf. Its not a bad deal for me. 20 bucks with taxes and everything.
Sr. Member
User avatar
Aug 18, 2005
895 posts
31 upvotes
Can anyone give me the number for Telus' retention department?
Sr. Member
Dec 22, 2003
874 posts
22 upvotes
Calgary
there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R
Sr. Member
Jul 3, 2002
802 posts
49 upvotes
Calgary
Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?
Sr. Member
Dec 22, 2003
874 posts
22 upvotes
Calgary
herc wrote:
Aug 14th, 2008 12:11 am
Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?
If you're not on contract, you'll probably get it. They're worried about iPhone churn.
Deal Addict
Dec 19, 2007
1238 posts
17 upvotes
You should ask for the Retail EPP plan instead, $25 for 350 Daytime minutes, VM3, CID, Free after 6pm,, detailed billing, additional minutes for $.025
Deal Addict
Aug 18, 2004
1060 posts
46 upvotes
Toronto
theprodigy wrote:
Aug 13th, 2008 10:55 pm
Can anyone give me the number for Telus' retention department?
lint wrote:
Aug 14th, 2008 12:08 am
there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R

1-877-279-3100
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