I hope they're still good. I have a few packages supposedly waiting for me there. I tried google and the image I saw looks like business as usual...Fed Ex truck and fork lift outside. Image dated Oct. 2011. That reminds me, I guess one of the disadvantages of CBI is that their building and neighbourhood might seem a little sketchy to some people.
Usually, I tell them, "I'm crossing the border to pick something up at CBI." I found out the hard way when I was a lot younger that it doesn't pay to lie to the customs guys. And it's not like you're doing anything illegal by crossing to pick something up. Coming back, I just tell them how long I was there and declare what I bought. A lot of times they just say have a nice day. If not, I just pay the taxes. Yes, you lose some of your "savings", but I always account for that before I send anything there.