[Other] [Merged] Virgin Mobile/Bell: Unlimited talk, text & 6GB data for $50/mnth *T-Bay only

[Smackdaddy]

Anyone still having trouble calling in to switch over to TB50 and having them ask you to go in-store? I did a new activation through Virgin on a cheap m2m plan with my phone, changed the address but on calling in to get the plan am told I have to go in-store...

How many times have you called? You might have to be extremely polite, and call back several times until you get the answer that you want to hear.

Cheers,
SD.

[WorldIRC]

The Virgin Mobile Thunderbay Plan seems to be better as it comes with Voicemail 10 vs Voicemail 3 on Bell. Virgin also has Unlimited International Picture and Video Messaging vs Canada and US Picture and Video Messaging on Bell. Its a great plan regardless. Thanks again to the original poster and others who have contributed to this thread.

Bell includes VM 25

[djkilljoy77]

How many times have you called? You might have to be extremely polite, and call back several times until you get the answer that you want to hear.

Cheers,
SD.

I called just once and figured they stopped doing this now as I saw a bunch on here had the same issues last week. I'll try again later on in the evening. #fingerscrossed

Thanks!

[starR]

Tried twice yesterday. Both times got the same reply of needing to go into a local store. Morning was with a local csr, evening was with an overseas one. The evening one was willing to make then change, but then after placing me on hold comes back after 2-3 mins and says they don't have true authority to do so and also mentioned this plan can only be given at the time of activation.

Will try again today maybe, otherwise will return this newly activates Bell line.

Anyone still having trouble calling in to switch over to TB50 and having them ask you to go in-store? I did a new activation through Virgin on a cheap m2m plan with my phone, changed the address but on calling in to get the plan am told I have to go in-store...

[newguy7]

Has anyone else been able to switch to this plan in the last couple days? I tried today via phone & online chat with no luck. Should I try again later tonight or is it best to wait a day & give some time between calls & chat?

[gokeeper]

You must call in a TOR. If both lines have share now, then yes, they would share 12GB after a TOR was completed.

Just another 2 quick questions, usually when can I expect the TOR process complete? And do you think it's safe to TOR a account on TB plan?

[djkilljoy77]

Has anyone else been able to switch to this plan in the last couple days? I tried today via phone & online chat with no luck. Should I try again later tonight or is it best to wait a day & give some time between calls & chat?

I decided to try again, got a really nice CSR but was politely told that I have to go in-store. Said everything (including my friend got it done no problems and its a hassle). CSR simply said they've been finding too many people abusing the promo and this is the only way they'll be able to keep things under control moving forward. After pressing a bit, he put me on hold for a few minutes and told me their supervisor needs to approve this now and he won't so that was it.

I'm curious is anyone's been able to get on the deal since after Dec 31st (extension of deal) by abusing the loophole?

Edit: This was with Virgin

[WorldIRC]

Just another 2 quick questions, usually when can I expect the TOR process complete? And do you think it's safe to TOR a account on TB plan?

ToR is instant. As for safe other users can answer that as I don't give advice on committing fraud.

[shadow_cruiser]

Seeing that you are in Ottawa, should you every take a trip to the north of Ontario, you will be VERY THANKFUL to be on Bell instead of Rogers network.
I used to travel in the north frequently, and depending where you are, I would experience 2 hours dead zones with Rogers. That's a hell of a lot more than 2 minutes! lol

I go camping a lot in the Bancroft area, at least 2 weekends a month in the summer, definitely excited to try it out. Thanks for the heads up!

[sonnislav]

Tried twice calling in to Bell and got the same reply, that I need to go to on location to get the deal. Will try again tonight and if not then back it goes...

[pauldryan]

Guys this is not a zoned plan. Simply a regionally offered plan. It's not that complex. Unlimited voice and text within Canada and 6GB within Canada as long as you're on the Bell network.

I've got an Ottawa number on my Virgin TBay plan. Spent Christmas in St Catharines/Niagara Falls and received an alert before every phone call that this would be a long distance call subject to additional charges. Does this mean I will receive this sort of alert whenever I am make a call while outside the 613 area code? I presume that no charges will accrue to my account but I was wondering if this is a system generated notification associated with the manner in which Virgin activates this plan since they do desecribe that "Standard LD Rate (to US & CAN) will apply"

[qaz393]

I've got an Ottawa number on my Virgin TBay plan. Spent Christmas in St Catharines/Niagara Falls and received an alert before every phone call that this would be a long distance call subject to additional charges. Does this mean I will receive this sort of alert whenever I am make a call while outside the 613 area code? I presume that no charges will accrue to my account but I was wondering if this is a system generated notification associated with the manner in which Virgin activates this plan since they do desecribe that "Standard LD Rate (to US & CAN) will apply"

u has canada wide minutes

[mech9t5]

I've got an Ottawa number on my Virgin TBay plan. Spent Christmas in St Catharines/Niagara Falls and received an alert before every phone call that this would be a long distance call subject to additional charges. Does this mean I will receive this sort of alert whenever I am make a call while outside the 613 area code? I presume that no charges will accrue to my account but I was wondering if this is a system generated notification associated with the manner in which Virgin activates this plan since they do desecribe that "Standard LD Rate (to US & CAN) will apply"

is this the first time you've used a cell phone to make an LD call??? That's the standard message you get when you place an LD call when you don't dial using 1 first. it doesn't mean you will get charged LD

edit: you dialed numbers straight from your phone book and the numbers in the phone book probably didn't have a 1 in front.

[WorldIRC]

is this the first time you've used a cell phone to make an LD call??? That's the standard message you get when you place an LD call when you don't dial using 1 first. it doesn't mean you will get charged LD

Agreed. Dial 1 next time.

[cyphr]

just switched to this and ported my number over. Thank you rfd