Mr. Goudas products bug infestations
I question whether a company that takes over 2 months to respond to a customer concern is any more responsive at the warehouse level. How can warehouse employees in charge of rotating stock be concerned with quality control when management sets this type of example? Not only did they all but deny the possiblity that this may have happened at their premises but they implied that it was the fault of the retailer or even myself for buying too much of their product!Thank you for your letter.
Chick peas is subject to infestation within the product itself.
Maybe it was at the store level for some time and upon purchasing you kept it
for more than 2 months.
We rotate our inventory frequently to avoid such a problem. However, it is good that
you threw it out.
It is advisable that you purchase this item in small quantities if you do not use it often.
I believe that Mr. Goudas has no concern for their customers as evidenced by their reply. It's also hard believe that they have an adequate quality control system in place to protect consumers.
Needless to say I won't be buying any Goudas brand products in the future and would encourage others not to buy Goudas products and to consider alternate brands.