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Depends where you bought it from and how long its been.
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Dec 25th, 2004 02:56 PM #1Deal Fanatic
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My iBook didn't pass my stress test...
After having my iBook turned on and running different tasks 24 hours per day for 5 days, 3 stuck (not dead) pixels appeared. (Tried rubbing them for 2 hours, no difference.)
Do you think I'd be able to exchange for another ibook if I take it back to the store where I bought it from?Last edited by chatbox; Dec 25th, 2004 at 03:27 PM.
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Dec 25th, 2004 03:55 PM #2Deal Guru
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Dec 25th, 2004 03:58 PM #3Deal Fanatic
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It's only been less than 5 days. Got it at 17:45 on the 20th.
Bought it from Computer Systems Center ( http://www.csctoronto.com/store/index.php ) Reply With Quote
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Dec 25th, 2004 07:01 PM #4Deal Fanatic
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Anyone?
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Dec 25th, 2004 07:35 PM #5Deal Guru
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I'm considering the same purchase, but before I do, I'd make sure they agree to take it back if I decide I don't want it for any reason up to 14 days. I'll be buying from London Drugs or Compusmart, so I suspect they'll honour that. I don't know about the store you mention...if they have a website, check it out for their store policy.
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Dec 25th, 2004 10:12 PM #6
Get an IBM
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Dec 25th, 2004 10:25 PM #7Deal Fanatic
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Already have one. Actually, already have two. I gave one to my sister.
Originally Posted by CSR
My mum also has one given to her from work.
The iBook is the first non-IBM lappy in my family. Reply With Quote
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Dec 26th, 2004 09:34 AM #8
Is it just because i'm a genius that i came to this solution... but how about asking the store where you bought it from?
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Dec 26th, 2004 09:36 AM #9Deal Fanatic
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I did, this morning...they can't do anything about it.
It's now down to Apple's warranty.
(p.s. And no, it's not because you're a genius. Also, that's not a solution, but a path to a possible solution rather.)
Last edited by chatbox; Dec 26th, 2004 at 09:41 AM.
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Dec 26th, 2004 11:14 AM #10Wow, its barelly been a week you have it and they won't take it back?! Originally Posted by chatbox
I did, this morning...they can't do anything about it.
It's now down to Apple's warranty.
(p.s. And no, it's not because you're a genius. Also, that's not a solution, but a path to a possible solution rather.)_______________
My Heatware 13-0-0
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My TGN feedback 60 positives, 100% positive. "check homepage for validity"
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Dec 26th, 2004 12:32 PM #11Deal Fanatic
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Just in case, document everything. Fax a letter to your retailer, and ask for a written response back. You never know, and then at least your butt is covered and its not a case of "he said, she said".
_______________
What the H E double hockey sticks have I done now? Reply With Quote
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Dec 26th, 2004 01:08 PM #12Deal Fanatic
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The guy didn't say I can't return it. But he said I can't exchange it. Originally Posted by Xboxgp
To me, an exchange is basically a return follow by a re-purchase. So I just assumed no exchange basically means no return/refund, too. Maybe I should ask the manager (if there's one). Reply With Quote
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Dec 26th, 2004 02:21 PM #13Deal Guru
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This is why I never buy anything like this without first knowing the return policy.
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Dec 26th, 2004 02:27 PM #14Deal Fanatic
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Hum...I guess I rushed my purchase this time.
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Dec 26th, 2004 04:33 PM #15Deal Guru
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