Used the excuse that I had no clue about those things since my hubby handles that and we works late.
Googled and found this thread...thanks again RFD.
Nov 17th, 2009 4:30 pm
Nov 19th, 2009 8:22 pm
Nov 23rd, 2009 12:58 pm
Dec 5th, 2009 3:33 am
Dec 5th, 2009 10:41 am
Dec 5th, 2009 7:09 pm
I think you answered your own question...you don't like the wording in the contract..don't ever sign any type of contract for ANYTHING where you don't like the wording. I am not a lawyer but it sounds like you would be agreeing that they can put a lien on your property in case you don't pay the rental charges etc...For 10 bucks a month rental I would not agree to that!heinrich wrote: ↑Dec 5th, 2009 3:41 pmSo the NHS guys were in my neighbourhood recently.......... Monetarily, I'd get a slightly reduced monthly rate (from $11.63 to $10.47 for a CV40), 3 months no rent at all, and rate increases limited to yearly CPI.
I was a little put off by the poorly defined term of the contract - "the useful life of the equipment". There's also a line buried in there that NHS can "register its interest" at my expense against the title of my home - what's that all about?
Anyway, now I'm not at all sure if perhaps letting NHS do a buyout might actually make sense. Comments?
Dec 12th, 2009 5:01 pm
Dec 12th, 2009 6:40 pm
Oliver i agree with you-might be wrong or rite. I signed with NHS, because DE sucks,their customer service sucks, my wife called dem 3 times and dey couldnt even tell us wht kind of tank we have.( databases--hello!).DE shows all traits of a monopolist which we all canadians love to hate.OliverT wrote: ↑Mar 17th, 2009 1:40 amI had a national sales rep come by too, and I signed up. However, before doing so I asked him many questions and made sure that I completely understood what was happening.
For years direct energy had a monopoly on the market and left thousands of customer's with old tanks that were not being taken care of or maintained; therefore wasting money on the gas. National Home services in my opinion, is building on and correcting the weak points that Direct Energy has in their services.
Dec 21st, 2009 3:10 pm
Jan 21st, 2010 9:21 pm
Jan 21st, 2010 10:22 pm
Feb 2nd, 2010 5:02 pm
Feb 8th, 2010 6:31 pm
Feb 10th, 2010 3:17 pm
Direct quote from the National Home Services agreementbr0pbr0p wrote: ↑Dec 17th, 2008 3:02 amHi
Just tonight, an agent from National Home Service - Water Heater Division came by to check my water heater. He said since it is 10 years old, I should probably change it. So then he explains how National will replace mine with a high efficiency model with $0 installation fee but a slight increase to my monthly rental charge (to $24.25). They will also return my existing one to Direct Energy and there will be no charge to me.
Anyone have experience with this? I can't find much information on Google so I figure I will give RFD a try. I am not very familiar with water heaters, so if anyone can share their insights, that will be great. My biggest concern is that this agreement is for a 15 year term.
Feb 10th, 2010 3:32 pm
Ok number Direct Energy does not make the tanks they RENT themjorzech wrote: ↑Dec 17th, 2008 8:30 pmAs Direct Energy's Director of Communications, there are a couple of points I'd like to share with you before you make your decision.
First, there are many manufacturers of water heaters which affords Direct Energy the opportunity to ensure we have the most up-to-date features and technology available on the products we provide our customers. In short, a Direct Energy water heater is built to last. Based on our years of experience, the lifespan of a water heater (which is dependant on a number of factors including the use of the water heater and the type of water in the premises), is an average of 16 years with minimal changes in efficiency.
Second, your rental water heater from Direct Energy will provide dependable hot water for as long as you wish to continue our business relationship. Unlike other rental water heater companies operating in Ontario, as a customer of Direct Energy you are not bound by a fixed-term service contract, not for 6 months, not for 15 years. In addition, as a customer of Direct Energy (and once again, unlike other rental water heater companies in Ontario), you are not subject to possible termination fees if for some reason you exit your contract.
Lastly, rental water heaters are a very important part of Direct Energy�s overall business and we are fully committed to our 1.4 million water heater customers. Supporting the hot water needs of this many Ontario families is something we take very seriously and shall continue to do so in the future. Everyday, a team of 700 highly-trained and licensed technicians are committed to ensuring the upkeep of our customers' water heaters.
If you'd like more information, please contact our dedicated water heater line at our 1-866-502-0034.