NCIX sent 2x4GB RAM in 2x8GB RAM packaging
Ultimately we noticed that he had 8GB RAM instead of 16GB that he ordered. The packaging was correct, but the actual sticks in the packaging were 4GB sticks.
Understandably, NCIX is skeptical since he could just be a scamming jerk, but ultimately they 100% f'ed up here (or, more likely their supplier did). It has been like 2 months since he ordered and they keep stalling on him every time he calls to ask what's going on.
What kind of recourse does he have?? I keep telling him to chargeback or apply for small claims.