Need Advice to deal with Modasuite
Hello Guys,
I ordered a MTM suit and a shirt from them in Feb and their guarantee is about 4 week for the items to arrive. I received my MTM shirt in 5 weeks and this is after email them after 4 weeks to ask about status.
I still haven't received my suit and it is more than 7 weeks now, the customer service is not replying my email as well.
I only sent them two emails, first after 4 weeks asking about my order, and second email at 6 weeks asking about my suit, from that point on there is no reply.
It is too late for paypal to get money back as it is over 45 days already.
What are some advice to deal with unresponsive customer service?
Thanks
I ordered a MTM suit and a shirt from them in Feb and their guarantee is about 4 week for the items to arrive. I received my MTM shirt in 5 weeks and this is after email them after 4 weeks to ask about status.
I still haven't received my suit and it is more than 7 weeks now, the customer service is not replying my email as well.
I only sent them two emails, first after 4 weeks asking about my order, and second email at 6 weeks asking about my suit, from that point on there is no reply.
It is too late for paypal to get money back as it is over 45 days already.
What are some advice to deal with unresponsive customer service?
Thanks