I wonder if the non-deluxe VertuoPlus (smaller/thinner water tank) is the one that still has leaking issues. We’ve had our Deluxe version (larger tank) for a while and has never leaked. We also gifted two of them (Delonghi version FWIW) and no leaking whatsoever.tenth wrote: ↑ For anybody that buys the plus, watch diligently for leaks. It is a common problem with this model (see reviews on the nespresso US site). Our first version leaked, so we sent it back to be fixed. The fixed version still leaked. They wanted to fix it again but we pushed for a new replacement. The new replacement leaked. Ultimately we had them swap it out for the old vertuo model. No leaks at all with that one (although the common complaint is it doesn't get hot enough if you like scorching coffee). We still love it as a big upgrade over a tassimo/keurig.
Customer service was mostly fantastic in the process. They shipped replacement temporary machines every time we had to send it back and shipping was quick.
There was a reddit thread quite a while ago on the subject and someone was told by Nespresso USA that a redesigned valve in the water tanks was being rolled out - Perhaps there may still be units in stock somewhere with older valves.