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  • Oct 18th, 2015 7:09 pm
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Deal Addict
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May 16, 2007
1584 posts
76 upvotes
tranquility922 wrote:
Oct 8th, 2015 11:15 pm
Boy, I really hate such posts, as if you'd take it up the buttocks if that was you; if so, don't bother buying new. Of course OP was silly to take the car 'as is' even though there's an obvious scratch, but, cmon, it's a freaky new car, s/he should expect it to be virtually 'perfect'. The dealership's basically slimy for trying to 'get away' w/ it.
+1, and for those posts that say it's a Mazda and not a Ferrari; not everyone can afford a Ferrari. I don't care if it cost $2, $200, $2000 or whatever. If I buy a new car, I expect it to be perfect.
Deal Expert
Jun 30, 2006
15992 posts
3782 upvotes
Toronto
Virtually perfect from stealerships. Not happening.
Deal Addict
Dec 19, 2013
1272 posts
258 upvotes
North Vancouver
Write a letter to Mazda Canada. If the scratch can't be fixed. I would demand a new hood. Make sure you write in there that the dealership acknowledges it's at fault and agrees to fix it until they refused. Mazda Canada may reimburse the dealership so they be willing to get you a new hood. Otherwise, use your skills and sue them.
Deal Fanatic
Oct 7, 2010
8372 posts
924 upvotes
nasa25 wrote:
Oct 8th, 2015 12:28 pm
damn good work. I need some of your negotiation skills. Need to find that woman that destroyed my car last week and demand a new car. Anyways, enjoy the new ride.
You need to dump your car into a lake, so you can upgrade to a F type.
Deal Fanatic
Jun 11, 2005
7059 posts
1490 upvotes
Mississauga
rocking23nf wrote:
Oct 8th, 2015 12:18 pm
FYI I just got a call from the dealership and they are going to replace the complete hood of the car.
bomiheko wrote:
Oct 9th, 2015 4:23 am
Write a letter to Mazda Canada. If the scratch can't be fixed. I would demand a new hood. Make sure you write in there that the dealership acknowledges it's at fault and agrees to fix it until they refused. Mazda Canada may reimburse the dealership so they be willing to get you a new hood. Otherwise, use your skills and sue them.
Your a little late to the party. Post #26 above op got the dealership to replace the hood.
[OP]
Deal Fanatic
May 29, 2006
9380 posts
2028 upvotes
Starkicker wrote:
Oct 8th, 2015 11:27 pm
+1, and for those posts that say it's a Mazda and not a Ferrari; not everyone can afford a Ferrari. I don't care if it cost $2, $200, $2000 or whatever. If I buy a new car, I expect it to be perfect.
this wasn't exactly cheap, 35,000$ pretty much.
[OP]
Deal Fanatic
May 29, 2006
9380 posts
2028 upvotes
bomiheko wrote:
Oct 9th, 2015 4:23 am
Write a letter to Mazda Canada. If the scratch can't be fixed. I would demand a new hood. Make sure you write in there that the dealership acknowledges it's at fault and agrees to fix it until they refused. Mazda Canada may reimburse the dealership so they be willing to get you a new hood. Otherwise, use your skills and sue them.
luckily I didn't have to raise a stink for this issue, the hood is being replaced next week, hopefully all is good after that.
Deal Expert
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Oct 13, 2009
20973 posts
10355 upvotes
Iqaluit, NU
spike1128 wrote:
Oct 9th, 2015 5:41 am
You need to dump your car into a lake, so you can upgrade to a F type.
Valid point. I'd have to dump it into the Thames to give it a proper burial. Wonder how much freight forwarders are charging these days....
Deal Fanatic
Jun 11, 2005
7059 posts
1490 upvotes
Mississauga
rocking23nf wrote:
Oct 9th, 2015 10:19 am
luckily I didn't have to raise a stink for this issue, the hood is being replaced next week, hopefully all is good after that.
Make sure you look over the new hood good. Have they told you where the new hood is coming from?
Newbie
Sep 24, 2015
11 posts
1 upvote
Toronto, ON
If its dealer fault then you should take legal action .. It may be repairing or charges something like free services upto 2-3 years..
Banned
Jul 21, 2015
14 posts
1 upvote
Toronto, ON
stovetop wrote:
Oct 7th, 2015 7:29 pm
10 oil changes for a 1" scratch?? LOL

get over it...your car will get scratched eventually. if it's not into the metal you'll be fine. the dealership already put it through the "detail" shop.

just move on...no point wasting your time on this..
??? Op said its a brand new car...
Deal Expert
Jun 30, 2006
15992 posts
3782 upvotes
Toronto
ammywilson wrote:
Oct 10th, 2015 7:50 am
if its dealer fault then you should take legal action .. It may be repairing or charges something like free services upto 2-3 years..
lol
Deal Fanatic
User avatar
Dec 27, 2006
5554 posts
1615 upvotes
Cornwall PE
I would of simply negotiated a further discount, or let them repaint.
I disagree with the poster who commented on a repaint being inferior to factory. In many cases I have found it much better with less orange peel, smoother and less prone to stone chips, and in most cases the shop will guarantee it for at least as long as you own the car.
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