New Ikea 365 Day Return Policy
https://www.ikea.com/ms/en_CA/customer- ... index.html
It appears everything is now covered by a 365 day return policy. Wasn't it previously 30 days - extended to 90 by the Ikea Family Membership?
Sep 3rd, 2018 3:28 pm
Sep 3rd, 2018 4:08 pm
Sep 3rd, 2018 4:13 pm
They had that wording in their old policy but never had an issue taking back anything as far as I was aware.
Sep 3rd, 2018 4:14 pm
Sep 3rd, 2018 4:16 pm
Its actually kinda confusing because right after that, the policy states...
I guess its one of those policy where if you change your mind and its within a year, i suppose you could try a return but don't count on it being a full year unless its unopened. Maybe its lawyer talk to just cover themselves from policy abuse?You can return any product, even if you assembled it, as long as it's in re-saleable condition.
Sep 3rd, 2018 10:07 pm
I guess it partly depends on what "re-saleable" means. Many of the items in the "as-is" section are pretty beat up, and Ikea seems to be selling them alright.Paigne wrote: ↑Sep 3rd, 2018 4:16 pmIts actually kinda confusing because right after that, the policy states...
I guess its one of those policy where if you change your mind and its within a year, i suppose you could try a return but don't count on it being a full year unless its unopened. Maybe its lawyer talk to just cover themselves from policy abuse?
Sep 4th, 2018 2:53 am
I’ve done that. I purchased a desk and didn’t use it for 8 years. Kept it in the original box unassembled in the basement.
Sep 23rd, 2018 10:50 pm
Sep 24th, 2018 1:20 am
Returned something unopened last week that was purchased almost a year ago. No issues for the return, got store credit on a card.spy cl wrote: ↑Sep 23rd, 2018 10:50 pmQuestion... guys..
This policy is new, which they announced recently , my question is if I purchased sth like 4 months ago, can I still return it? Cause my purchase happened before they announce the new return policy?
What do you guys think?
I checked their new policy, it doesn't mention anything about it as well.
Sep 24th, 2018 1:54 am
Sep 24th, 2018 8:31 am
Sep 24th, 2018 8:42 am
Sep 24th, 2018 10:26 am
Sep 24th, 2018 10:32 am
Sep 24th, 2018 10:38 am
Not sure, maybe the item is discontinued now. I did have the original receipt and credit card but they said that I can only get store credit. I didn't think to ask the reason as it didn't matter to me anyway as I shop there a lot.