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Newegg

Obihai Obi200 $49.99 with free shipping

  • Last Updated:
  • Nov 7th, 2018 4:27 pm
Deal Fanatic
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Mar 3, 2002
9417 posts
3328 upvotes
brockster wrote: Been overnight and still says voicemail after no voicemail. Even took batteries out of phone to reboot
1. Where did you delete voicemail from? After logging into https://www.freephoneline.ca/mailbox? If so, click freephoneline-ca-free-local-soft-phone- ... #p25340307. In the future, don't delete voicemail from there, unless you have not other choice (received fax). Basically, you'll need to submit a ticket to get your account reset.

Regardless, you might as well login into https://www.freephoneline.ca/mailbox, and ensure that you don't have a fax waiting for you. If you have a fax message waiting for you, that's why you're receiving a voicemail notification.

2. If you didn't delete voicemail using https://www.freephoneline.ca/mailbox and see no messages listed there, dial ***1. Enter the IP you're told into your web browser.

If you use the Obitalk web portal (www.obitalk.com) to configure your ATA, keep in mind that you must continue using it to configure your ATA unless you disable Obitalk Provisioning first. Otherwise whatever settings you change will eventually be overwritten (they will be transferred from your Obitalk.com account to your ATA) by what you previously entered at obitalk.com anyway. If you wish to disable this behaviour, dial ***1. Enter that IP address into a web browser. Navigate to System Management-->OBiTalk Provisioning-->select Disabled for the method. Save. Reboot ATA. Afterwards, obitalk.com won't overwrite whatever changes you make via the device's interface (via IP address).

Pick one method (obitalk.com) or the other (IP address of device) for changing device settings. But do not use both methods.
Keep in mind that activating Google Voice requires using the Obitalk.com web portal if your Obihai ATA is using post-OAuth 2.0 firmware, which it probably is.

Image

That grey cog wheel with the "E" is for the expert configuration menu.

It shows when logging in at http://www.obitalk.com, selecting "Edit Profile" on the left, then scrolling down
under "Advanced Options" and finally selecting "Enable OBi Expert Entry from Dashboard."




3. Navigate to Voice Services-->SP (FPL) service-->Calling Features-->MessageWaiting

Image

Is MessageWaiting enabled under the "Value" column? If so, uncheck the Value box (you may also need to uncheck the "default" box). Click Submit/save/reboot.

The Message Waiting indicator should now disappear from your phones (provided MessageWaiting is unchecked under the Value column). If the indicator doesn't disappear from your handsets, you have a phone/handset issue. Possibly, this will help (clearing the message by holding down # for 5 seconds):
http://eng.faq.panasonic.com/app/answer ... lear-it%3F.

4. Now wait 10 minutes. Does the MessageWaiting checkbox become enabled again under Value? That means FPL's server is still sending a packet to your ATA to enable MessageWaiting (indicating your account is bugged). If so, your FPL account needs to be fixed. Visit https://support.fongo.com/anonymous_requests/new (send in a ticket). For the issue type select "VoIP Unlock Key"-->"My Account Inquiry". Describe the problem, and submit a ticket. If no responds to your support ticket, provide the ticket number in a private message to Fongo Support: http://forum.fongo.com/ucp.php?i=pm&mode=compose&u=7852 after registering and logging into the forums. Expect 24 hr (or longer) resolution.
Last edited by Guest1284983 on Nov 8th, 2017 8:28 am, edited 3 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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Oct 9, 2001
1454 posts
779 upvotes
Toronto
I did #1 so I opened a ticket to reset my voicemail. Hope that works... won’t do that on the portal again!
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Mar 3, 2002
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brockster wrote: I did #1 so I opened a ticket to reset my voicemail. Hope that works... won’t do that on the portal again!
Yeah, that's probably the biggest FPL bug (deleting voicemail from https://www.freephoneline.ca/mailbox seems to trigger this problem), in my opinion. I'm not sure why it hasn't been fixed.

It's safer to use one of these methods:

To access your FPL voicemail, dial your FPL phone number from your OBi, using FPL.


OR

Dial a Freephoneline voicemail remote access phone number (useful from your smartphone) followed by your FPL account phone number (starting with 1) + #, followed by your voicemail password + #: http://www.freephoneline.ca/vmAccessNumbers

OR

Let's get voicemail access working by dialing *98.
newegg-obihai-obi200-49-99-free-shippin ... #p28405601
Last edited by Guest1284983 on Nov 8th, 2017 9:11 am, edited 1 time in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Jr. Member
User avatar
Mar 14, 2017
150 posts
32 upvotes
How can I get voicemail access working with *98? Can I check voicemail on my Panasonic handset by just dialing *98 instead of my phone number?

I assume I should wait for the voicemail reset first after requested. So best to just manage voicemail via my handset rather than touching it in freephoneline.ca
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Mar 3, 2002
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BlueJaysNut wrote: How can I get voicemail access working with *98?
Imagine how much time you'd save if you just did things right the first time by using the PDF guide--instead of doing it wrongly (in a semi-incomplete manner) by using Obitalk.com's preconfigured profile:
http://forum.fongo.com/viewtopic.php?f= ... 805#p73839 (pages 18, 19, and 32).

Or click http://forums.redflagdeals.com/newegg-o ... #p28405601
Can I check voicemail on my Panasonic handset by just dialing *98 instead of my phone number?
Yes.

By the way, most Panasonic handsets have a VM store access # feature. I would just put *98 in there (after setting up my service properly), but you could also put your FPL# in there.
I assume I should wait for the voicemail reset first after requested.
I'm not sure what you're referring to. Regardless, enabling *98 for voicemail has no bearing on any requests or resets. Enabling *98 doesn't affect anything.
So best to just manage voicemail via my handset rather than touching it in freephoneline.ca
Best not to use FPL's web portal to delete voicemail unless absolutely necessary.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Deal Addict
Jan 18, 2009
3363 posts
1990 upvotes
bogolisk wrote: Hmmmm maybe I should retry CC free DID again. Maybe they fncked up back then.
I tried again:
  • register for a new free DID
  • call from sip (soft phone), always works
  • call from Rogers's cell phone: connected once to my obi200. No connection to the obi200, on the next 5 tries (just like 2, 5, 7,..., minute after the first successful attempt).
  • CC's dashboard show the incoming call, show my client (obi) is connected. But obi sees nothing on the subsequent attempts.

My conclusion: CC's free DID is fine with SIP but unreliable with PSTN.
The first rule of Fight Club is: you do not talk about Usenet
Jr. Member
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Mar 14, 2017
150 posts
32 upvotes
Webslinger wrote: Imagine how much time you'd save if you just did things right the first time by using the PDF guide--instead of doing it wrongly (in a semi-incomplete manner) by using Obitalk.com's preconfigured profile:
http://forum.fongo.com/viewtopic.php?f= ... 805#p73839 (pages 18, 19, and 32).

Or click newegg-obihai-obi200-49-99-free-shippin ... #p28405601

Yes.

By the way, most Panasonic handsets have a VM store access # feature. I would just put *98 in there (after setting up my service properly), but you could also put your FPL# in there.

I'm not sure what you're referring to. Regardless, enabling *98 for voicemail has no bearing on any requests or resets. Enabling *98 doesn't affect anything.

Best not to use FPL's web portal to delete voicemail unless absolutely necessary.
Well the voicemail message has gone away, I opened a ticket with fongo but they insist they did nothing.

I followed your instructions to get *98 working.

I ported my number and it is going to be active today.

I really appreciate all your help in this endeavour... your instructions are great.

I will now read how to block duct cleaners!

Thanks again Webslinger!
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Mar 3, 2002
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bogolisk wrote: call from Rogers's cell phone: connected once to my obi200. No connection to the obi200, on the next 5 tries (just like 2, 5, 7,..., minute after the first successful attempt).
I'm able to call someone I know whenever I want, repeatedly.
The only issue I know of is this: https://www.callcentric.com/faq/6/136 (but it doesn't seem like you're doing that).

I know when I had X_AcceptSipFromRegistrarOnly enabled using Callcentric, incoming calls wouldn't ring. That needed to be disabled with Callcentric when
using a Secondary registration. FWIW, these are Callcentric's recommended settings: https://www.callcentric.com/support/dev ... hai/obi202.

Almost sounds like a UPnP/NAT issue (you could try bypassing your router to test temporarily) or a call routing/carrier issue to the DID.

There was an issue here with GV at one time, but calls from GV to the free Callcentric DIDs I've tested work fine now: https://www.dslreports.com/forum/r28886558-.

I suggest contacting Callcentric: https://www.callcentric.com/contact/. They're paid to provide support and have a reputation of having good customer service.
Last edited by Guest1284983 on Nov 13th, 2017 12:13 pm, edited 4 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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Mar 3, 2002
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BlueJaysNut wrote: Well the voicemail message has gone away, I opened a ticket with fongo but they insist they did nothing.
They can do something when the problem is on their end (not yours): http://forum.fongo.com/viewtopic.php?f= ... ail#p67868
(also refer to Liptonbrisk's posts above and below Fongo Support's).

I told brockster to open a ticket. I don't recall telling you to do so.

It takes 10 minutes after voicemail has been deleted (after dialing *98 and deleting all voicemail) for the voicemail notification to disappear. That's normal with FPL.

Next time, to troubleshoot that issue, you should be doing steps 2 to 4: https://forums.redflagdeals.com/newegg- ... #p28437035.
Last edited by Guest1284983 on Nov 13th, 2017 12:19 pm, edited 1 time in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Jr. Member
User avatar
Mar 14, 2017
150 posts
32 upvotes
Man cancelling OOMA was a joke. The "account specialist" must have asked me 10 times if I am sure I want to cancel and kept trying to offer me credits etc to stay. At the end when she said how was my customer service I said "great except asking me repeatedly am I sure I want to cancel!" She then offered to speak to a supervisor (after getting my cancellation confirmation) to which I replied "no thanks I have had enough with you asking me to not cancel, a supervisor I assume will be worse."

Not trying to rip her a new one but asking 10 times when I have said over and over "no please just cancel." was ridiculous.
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Mar 3, 2002
9417 posts
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BlueJaysNut wrote: Man cancelling OOMA was a joke.
You shouldn't cancel until after porting has been completed successfully: https://support.freephoneline.ca/hc/en- ... r-porting-

Also, please be aware that your SIP username will change after porting has been completed. Login at https://www.freephoneline.ca/showSipSettings to view your new SIP username.
You will need to update that username in your ATA.

By the way, the official Redflagdeals Freephoneline thread is over here: https://forums.redflagdeals.com/freepho ... ip-821229/.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Jr. Member
User avatar
Mar 14, 2017
150 posts
32 upvotes
Webslinger wrote: You shouldn't cancel until after porting has been completed successfully: https://support.freephoneline.ca/hc/en- ... r-porting-

Also, please be aware that your SIP username will change after porting has been completed. Login at https://www.freephoneline.ca/showSipSettings to view your new SIP username.
You will need to update that username in your ATA.

By the way, the official Redflagdeals Freephoneline thread is over here: https://forums.redflagdeals.com/freepho ... ip-821229/.
Thanks again, I called today to cancel OOMA because my port was completed today. I also followed your guide to update SIP username in ATA. Easy peasy thanks to you again :-)
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BlueJaysNut wrote: Thanks again, I called today to cancel OOMA because my port was completed today.
Okay, great
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
Newbie
Oct 23, 2008
69 posts
21 upvotes
Toronto
what does it mean "Rejected by service provider error code 403" means?, I have GV and free phone line, it was working some times
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Mar 3, 2002
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sunnyhappy wrote: what does it mean "Rejected by service provider error code 403" means?, I have GV and free phone line, it was working some times
Freephoneline won't complete calls to the U.S. for free. You would need to buy World Credits.

For GV, there appears to be a known issue: http://www.obitalk.com/forum/index.php?topic=15324.0 and http://www.obitalk.com/forum/index.php?topic=15328.0


https://www.ietf.org/rfc/rfc3261.txt

"SIP error 403
403 Forbidden

The server understood the request but is refusing to fulfill it.
Authorization will not help, and the request SHOULD NOT be repeated."


https://en.wikipedia.org/wiki/List_of_S ... onse_codes
403 Forbidden
The server understood the request, but is refusing to fulfill it. Sometimes (but not always) this means the call has been rejected by the receiver.



Anyway, the problem should be resolved now. Try again
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.

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