Site Comments & Suggestions

No email notification since this morning

  • Last Updated:
  • Dec 1st, 2017 5:17 pm
Deal Guru
Nov 2, 2003
14965 posts
866 upvotes
Scarborough
considering i received 200+ emails from you i'd say it's working again
what was the issue?
MOONBOX REPLACEMENT:IPTV Group Buy
Member
User avatar
Sep 26, 2010
422 posts
130 upvotes
Toronto
actng wrote:
Feb 3rd, 2017 2:19 pm
considering i received 200+ emails from you i'd say it's working again
what was the issue?
We recently changed a bunch of infrastructure. Literally everywhere else we use "prod" to refer to our production environment...but phpBB is hung up on using "production". We didn't do that mapping for the automated tasks, so when the task that checks the queue ran it was looking for "prod/queue" instead of "production/queue". I fixed the mapping and woosh ~12k emails went out.
Member
User avatar
Mar 28, 2012
313 posts
71 upvotes
My Kijiji sofa
I got it done! realized I forgot I needed to create that alias address.
Thanks
I am open! Let's get on with the hacking - I assume it vibrates?
Ref: Dazz
[OP]
Deal Fanatic
User avatar
Dec 25, 2002
5080 posts
244 upvotes
Vancouver
Looks like the issue is back again. I have not received any update since Thursday (Feb 16) afternoon. Why is this happening?
Administrator
User avatar
Jun 17, 2013
8576 posts
12924 upvotes
Scarborough
There was a release yesterday afternoon which I'm guessing caused subscription emails to stop sending again. Dev is looking into it now. Should have an update soon.
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Member
Aug 26, 2003
262 posts
39 upvotes
Ottawa
TomRFD wrote:
Feb 17th, 2017 2:38 pm
Things should be working again. I apologize for the downtime on subscription emails.
I still am not receiving subscription e-mails, do I need to do anything to get them going again?
Deal Addict
User avatar
Aug 18, 2008
2422 posts
427 upvotes
Ottawa
dowzer wrote:
Feb 23rd, 2017 10:37 pm
I still am not receiving subscription e-mails, do I need to do anything to get them going again?
Visit the thread.

It seems that if you don't visit the thread on your browser (while logged in), every X number of days, it stops email notifications to you :/
Member
Aug 26, 2003
262 posts
39 upvotes
Ottawa
Akitakara wrote:
Feb 24th, 2017 12:33 am
Visit the thread.

It seems that if you don't visit the thread on your browser (while logged in), every X number of days, it stops email notifications to you :/
That's not the solution for my case - I already have been visiting the threads daily since I haven't been getting the e-mails. I certainly hope they haven't made changes that require you to periodically visit the threads to keep a subscription active.

Ironically I did get an instant e-mail notification on your reply, so I guess I'll try un/re-subscribing to the threads.
Member
Aug 26, 2003
262 posts
39 upvotes
Ottawa
dowzer wrote:
Feb 24th, 2017 12:56 am
That's not the solution for my case - I already have been visiting the threads daily since I haven't been getting the e-mails. I certainly hope they haven't made changes that require you to periodically visit the threads to keep a subscription active.

Ironically I did get an instant e-mail notification on your reply, so I guess I'll try un/re-subscribing to the threads.
Still not getting any e-mails. What do I have to do to get someone to look into this?
Sr. Member
May 2, 2005
618 posts
40 upvotes
Same problem -- emails stopped.
Member
Aug 26, 2003
262 posts
39 upvotes
Ottawa
TomRFD wrote:
Feb 17th, 2017 2:38 pm
Things should be working again. I apologize for the downtime on subscription emails.
Is anyone looking into this? It's been over 2 weeks since I stopped receiving subscription emails.
Member
May 2, 2010
241 posts
53 upvotes
dowzer wrote:
Mar 4th, 2017 5:11 am
Is anyone looking into this? It's been over 2 weeks since I stopped receiving subscription emails.
Same here, mine stopped about 2 weeks ago.

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