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No email notification since this morning

  • Last Updated:
  • Mar 16th, 2017 1:08 pm
Newbie
Aug 22, 2005
63 posts
77 upvotes
I'm not sure if it's the same reason, but my alerts didn't work in past week. Even I set some common words like "shipping", it didn't trigger anything.
Administrator
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Jun 17, 2013
7663 posts
12257 upvotes
Scarborough
ecc29 wrote:
Mar 8th, 2017 10:32 am
I'm not sure if it's the same reason, but my alerts didn't work in past week. Even I set some common words like "shipping", it didn't trigger anything.
Do you know the date you last received a deal alert? What words do you currently have setup?

Those not receiving subscription emails, can you reply with the thread and what type of email notification it's set to?
RFD Staff [Forum Rules] [Facebook] [Twitter].
Newbie
Aug 22, 2005
63 posts
77 upvotes
TomRFD wrote:
Mar 8th, 2017 12:04 pm
Do you know the date you last received a deal alert? What words do you currently have setup?

Those not receiving subscription emails, can you reply with the thread and what type of email notification it's set to?
Last deal alert received on Feb 28, 2017 at 9:15 AM. I set some common words to test, like "shipping", "free", "MicroSD", "router". None of them triggered an email.
Administrator
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Jun 17, 2013
7663 posts
12257 upvotes
Scarborough
Deal alerts are working again. Still waiting on more info before we take a look at the subscription problem.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Newbie
Aug 22, 2005
63 posts
77 upvotes
TomRFD wrote:
Mar 8th, 2017 8:25 pm
Deal alerts are working again. Still waiting on more info before we take a look at the subscription problem.
Received deal alert emails again. Thanks.
Administrator
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Jun 17, 2013
7663 posts
12257 upvotes
Scarborough
ecc29 wrote:
Mar 9th, 2017 8:43 am
Received deal alert emails again. Thanks.
Apparently it was a side effect of last weeks Amazon outage. We're looking into ways to better monitor when the deal alerts system stops working.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Member
Nov 25, 2007
337 posts
26 upvotes
I haven't been getting any emails lately also I am subscribed to the hot deals forum. Been a few weeks
Member
Nov 25, 2007
337 posts
26 upvotes
TomRFD wrote:
Mar 9th, 2017 10:09 am
Apparently it was a side effect of last weeks Amazon outage. We're looking into ways to better monitor when the deal alerts system stops working.
Meant to quote you
Administrator
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Jun 17, 2013
7663 posts
12257 upvotes
Scarborough
marky wrote:
Mar 9th, 2017 6:23 pm
I haven't been getting any emails lately also I am subscribed to the hot deals forum. Been a few weeks
There appears to be an issue with daily/weekly forum subscriptions. We're looking into it now.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Member
Nov 25, 2007
337 posts
26 upvotes
TomRFD wrote:
Mar 10th, 2017 2:18 pm
There appears to be an issue with daily/weekly forum subscriptions. We're looking into it now.
I didn't get notification of this post either.

Thanks for looking into it
Administrator
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Jun 17, 2013
7663 posts
12257 upvotes
Scarborough
marky wrote:
Mar 11th, 2017 6:47 pm
I didn't get notification of this post either.

Thanks for looking into it
The dev team found and fixed the issue. Emails should start going back out this evening. Sorry for the subscription email downtime everyone.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Member
Nov 25, 2007
337 posts
26 upvotes
So i am getting my emails for threads I have subscribed to but not forums I have subscribed to.
Administrator
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Jun 17, 2013
7663 posts
12257 upvotes
Scarborough
marky wrote:
Mar 15th, 2017 8:08 am
So i am getting my emails for threads I have subscribed to but not forums I have subscribed to.
I've been receiving all my forum subscriptions as per Monday evening. Can you post or send me a screenshot of your subscriptions page?
RFD Staff [Forum Rules] [Facebook] [Twitter].
Member
Nov 25, 2007
337 posts
26 upvotes
Here it is, and I didn't get an email to this thread after you replied
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