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Not receiving email subscription

  • Last Updated:
  • Dec 4th, 2018 12:51 pm
[OP]
Newbie
Oct 22, 2013
1 posts
Toronto

Not receiving email subscription

I use to get daily Hot Deals emails, it stopped work 5 days ago without me modifying anything. It shows that I should be getting these in the subscription page. I'm also subscribed to freebies instantly and that works.
16 replies
Administrator
User avatar
Jun 17, 2013
10307 posts
16421 upvotes
Scarborough
I'm checking with the dev team to see if the service is still running. It's possible it stopped for some reason.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Deal Addict
User avatar
Dec 7, 2005
2755 posts
1107 upvotes
Abbotsford, B.C.
yeah, I'll chime in and say that it's still broken
Administrator
User avatar
Jun 17, 2013
10307 posts
16421 upvotes
Scarborough
raskal wrote:
Nov 23rd, 2018 12:36 pm
yeah, I'll chime in and say that it's still broken
Yup it's still broken. I have not yet received an update on when this will be fixed but I'll keep on top of it.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Sr. Member
May 2, 2005
644 posts
81 upvotes
We're talking about the daily email updates for thread subscriptions in the Hot Deals forum? Yeah, I haven't been receiving those for over a week now. Will follow this thread for the update.
Administrator
User avatar
Jun 17, 2013
10307 posts
16421 upvotes
Scarborough
XR4Ti wrote:
Nov 27th, 2018 1:13 pm
We're talking about the daily email updates for thread subscriptions in the Hot Deals forum? Yeah, I haven't been receiving those for over a week now. Will follow this thread for the update.
The daily and weekly subscription emails appear to be the ones not working. I've follow up with the dev team again so hopefully we'll be able to get this fixed soon.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Member
Sep 22, 2010
232 posts
99 upvotes
Victoria
Hi RFD,

This just started happening for me yesterday. Up until then I was receiving the Hot Deals emails. Since yesterday though, nothing. I checked my subscription, and it is correct. I canceled it and re-created it, but still no emails.

Could someone please have a look into this?

Thanks RFD,
Cal.
Sr. Member
May 2, 2005
644 posts
81 upvotes
Last night I got my hot deals emails for the first time in a couple of weeks.
Member
Sep 22, 2010
232 posts
99 upvotes
Victoria
^^^I'm not getting notifications of new thread posts either. i.e. didn't get an email for XR4Ti's message above.

Thanks,
Cal.
Administrator
User avatar
Jun 17, 2013
10307 posts
16421 upvotes
Scarborough
calvados.boualrd wrote:
Dec 2nd, 2018 12:09 pm
^^^I'm not getting notifications of new thread posts either. i.e. didn't get an email for XR4Ti's message above.

Thanks,
Cal.
What's your subscription type for this thread?
RFD Staff [Forum Rules] [Facebook] [Twitter].
Member
Sep 22, 2010
232 posts
99 upvotes
Victoria
TomRFD wrote:
Dec 3rd, 2018 11:57 am
What's your subscription type for this thread?
Instant email. No notification.
Deal Addict
User avatar
Dec 7, 2005
2755 posts
1107 upvotes
Abbotsford, B.C.
calvados.boualrd wrote:
Dec 3rd, 2018 12:01 pm
Instant email. No notification.
mine's instant email and notification on
Member
Sep 22, 2010
232 posts
99 upvotes
Victoria
raskal wrote:
Dec 3rd, 2018 12:06 pm
mine's instant email and notification on
Tried that, and all other combos to no avail. It worked perfectly up until Friday at 3.30pm PST.

Thanks,
Cal.
Administrator
User avatar
Jun 17, 2013
10307 posts
16421 upvotes
Scarborough
The problem first reported in this thread was related to the daily/weekly type email notifications which I confirmed had stopped working. My instant email notifications always worked and still continue to work as far as I know (I added a few new of this type to check).

If there is an issue with instant emails that's a new issue.
RFD Staff [Forum Rules] [Facebook] [Twitter].
Deal Addict
User avatar
Dec 7, 2005
2755 posts
1107 upvotes
Abbotsford, B.C.
TomRFD wrote:
Dec 3rd, 2018 12:18 pm
If there is an issue with instant emails that's a new issue.
I misunderstood the original issue then.

I haven't got any emails from RFD for weeks. I use instant emails on all threads and 2 forum subscriptions
I have tried again to unsubscribe hit deals and resubscribe. I'll post here if it works

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