If you are happy with having to jump through hoops just to make a purchase then good for you. My card was not insufficient funds, it was a Best Buy internal error on their part that should have been corrected by the first CSR I spoke with.Dracious wrote: ↑Jan 7th, 2014 1:26 pmMy point is that you complain about wasting time but could have solved your own problem much easier and in a lot less time. Also the egift card option would have eliminated having to go to the store, it would literally have taken 10 minutes, this is what I did when I used a prepaid credit card that happened to insufficient funds for my purchase by a few dollars. I figured buying the ecard for 9 bucks online, and adding that to my method of payment was easier then a phone call to customer service during there busiest time of the year. In the end it took like 5-10 minutes, got my package in a a few days and couldn't be happier.
Going into the store is not a solution. I actually asked for them to just ship it to the store at one point which they wouldn't.
The point is Best Buy could care less about customer service. If you are happy with that good for you, as long as you get the "deal" right? I personally am not remotely satisfied with the incompetence.