Well I know since I dropped the phone, it`s not something that will be covered by any warranty, but I just need to get it fixed by getting in touch with a person. If you really want to know the manual is kind of funny. It points to an LG website that doesn`t exist. Another great LG move to evade customers? Try typing in the URL listed in the warranty booklet (see http://dl.dropbox.com/u/90889735/LG.jpg)bylo wrote: ↑Jan 1st, 2013 2:42 pmSorry to hear about the cracked screen. (I dropped my Google Galaxy Nexus on a stone sidewalk last summer and was certain that the same fate would, um, befall it. Fortunately it landed on a corner and only that part of the case sustained scratches.)
Here's Google's official position: Devices on Google Play Terms of Sale
What does the warranty card say?
P.S. re "I know that if I brought an iphone this wouldn't be the experience." OTOH 1x $i5 = 2x $N4 so even if your N4 is a complete write-off you can still buy a replacement without spending more than you would have on an iPhone
Yeah I can get 2 phones for the same price as a new iPhone, but what if I experience a problem with my second phone? Knowing what I know about the service I will get I am not sure it`s such a great idea. What happens if I end up with a defective unit? Then I have just paid the same price for 2 dead phones. I have been without my Nexus since Dec 26. Everyone who I managed to talk to pawns me off to someone else until I reach a third party service company that doesn`t answer any emails or calls (I also google them and found some really horrible reviews on these third party companies but I am staying positive because only people with bad experience post reviews right?). I have my old phone back up and running but I still don`t have an answer yet so I don`t know what my next step would be. Should I just call it a day and buy a replacement part myself? I will definitely void my warranty (for what it`s worth) if I do that. But maybe it will be cheaper to do that then pay what the third party charges...