Online delivery woes...Plz help!
Hi all, I have been waiting for way too long for my package to arrive. I am lost as to what are the next steps to take. Here's my story...
I bought a cellphone on ebay through a seller in Hong Kong end of October and I still haven't received it even today. Here's what canadapost said online regarding its status.
2009/10/23 19:16 MISSISSAUGA International item arrived in Canada and will be reviewed by Customs
I check frequently their website and this hasn't changed at all. Wtf does it take more more than 2 months to be reviewed by customs? Did it get returned HK?
So anyways I contacted the seller and explained the situation and I was told to wait for a few days and if nothing else I will be refunded (at this time I opened a paypal dispute). But then I decided instead of a refund to resend me the cellphone. This time it's sent through EMS.
Here's what the tracking history for the 2nd cellphone:
2009/12/11 23:31 International item has left the origin country and is en route to Canada
2009/12/10 16:08 International item mailed in origin country
Wtf it's been 2 weeks and it's still en route to Canada? I thought international items are through air deliveries? I only am lost as to what the hell it's going on and it has been a rather frustrating experience for me.
Can someone explain to me what may be going on and what steps I can take? Call the customs? I called CP already and they are pretty useless. The seller also apparently have troubled with HK post office in requesting a dispute to formally track my packages.
I bought a cellphone on ebay through a seller in Hong Kong end of October and I still haven't received it even today. Here's what canadapost said online regarding its status.
2009/10/23 19:16 MISSISSAUGA International item arrived in Canada and will be reviewed by Customs
I check frequently their website and this hasn't changed at all. Wtf does it take more more than 2 months to be reviewed by customs? Did it get returned HK?
So anyways I contacted the seller and explained the situation and I was told to wait for a few days and if nothing else I will be refunded (at this time I opened a paypal dispute). But then I decided instead of a refund to resend me the cellphone. This time it's sent through EMS.
Here's what the tracking history for the 2nd cellphone:
2009/12/11 23:31 International item has left the origin country and is en route to Canada
2009/12/10 16:08 International item mailed in origin country
Wtf it's been 2 weeks and it's still en route to Canada? I thought international items are through air deliveries? I only am lost as to what the hell it's going on and it has been a rather frustrating experience for me.
Can someone explain to me what may be going on and what steps I can take? Call the customs? I called CP already and they are pretty useless. The seller also apparently have troubled with HK post office in requesting a dispute to formally track my packages.