Food & Drink

The Owl of Minerva has been Cheating on the Invoice ...It is your Right to Get Back you Innocent Money !

  • Last Updated:
  • Feb 22nd, 2018 7:13 pm
[OP]
Newbie
Feb 2, 2018
1 posts
4 upvotes

The Owl of Minerva has been Cheating on the Invoice ...It is your Right to Get Back you Innocent Money !

I have been to The Owl of Minerva many years , but just Now , My Accountant reviewed the invoice with me ,and Just Noticed , The Big Hole on the Hidden Charge !

When I realized I was cheating charge on the most current receipt , I got another one ,another one , all was cheating charge on the invoice ;

and I called the restaurant which is in the Yonge Street , They said " oh , maybe it is your fault, you put the tips by yourself , , if you already charged Tips on the receipt , while put another tips in your ATM to let innocent customer choose ? that is totally cheating business . The Korea Boss plays around the Canadian customer by the Dirty hand.

Please have a look on those 2 receipt ; I have dozens cheating charge,
on the Dinning list receipt ,you can see there is already Gratuity Charge , but on the ATM receipt , there is one more Tips charge ,which they said it is the customers's willing to pay tips twice , and finally , he said , he doesn't mind to refund the extra charge TIPS to me if I want . That is not polite explain to the customer , it is obviously their cheating ATM setup in the system to cheat the TIPS.

Please have all you The Owl of Minerva restaurant receipt open up , and find those cheating charge , Get back to the restaurant to ask for the Refund .

That is NOT the business should do in Canada ! It is Cheating .
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31 replies
Deal Addict
User avatar
Oct 13, 2008
2159 posts
360 upvotes
Oshawa
It's funny that this point is being brought up now.

Do you NOT look at your bill FIRST before paying?

I ALWAYS look at the bill first. If Gratuity is ALREADY INCLUDED ... I pay just the amount at the bottom of the Bill. NOT A PENNY MORE.

When the machine asks for TIPS ... I ENTER ZERO!

Look before you pay. It's a lesson learned now.
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Deal Guru
Jun 30, 2006
14412 posts
2659 upvotes
Toronto
How did you not notice this before? It's pretty obvious.
Deal Expert
User avatar
Jul 30, 2007
19229 posts
4401 upvotes
Toronto
as you said, go back and get your overpaid tips on all the receipts you have and be done. Next time, read the bills before you pay.
Deal Guru
User avatar
May 9, 2006
10033 posts
977 upvotes
winetrip wrote:
Feb 3rd, 2018 12:15 pm
I have been to The Owl of Minerva many years , but just Now , My Accountant reviewed the invoice with me ,and Just Noticed , The Big Hole on the Hidden Charge !

When I realized I was cheating charge on the most current receipt , I got another one ,another one , all was cheating charge on the invoice ;

and I called the restaurant which is in the Yonge Street , They said " oh , maybe it is your fault, you put the tips by yourself , , if you already charged Tips on the receipt , while put another tips in your ATM to let innocent customer choose ? that is totally cheating business . The Korea Boss plays around the Canadian customer by the Dirty hand.

Please have a look on those 2 receipt ; I have dozens cheating charge,
on the Dinning list receipt ,you can see there is already Gratuity Charge , but on the ATM receipt , there is one more Tips charge ,which they said it is the customers's willing to pay tips twice , and finally , he said , he doesn't mind to refund the extra charge TIPS to me if I want . That is not polite explain to the customer , it is obviously their cheating ATM setup in the system to cheat the TIPS.

Please have all you The Owl of Minerva restaurant receipt open up , and find those cheating charge , Get back to the restaurant to ask for the Refund .

That is NOT the business should do in Canada ! It is Cheating .
While I completely agree that mandatory tipping should be banned, but not noticing this is on you.
Deal Fanatic
User avatar
Oct 1, 2011
5451 posts
1008 upvotes
The mandatory tip is just 10%. So I can see why they gave the option to customers to add more tip.
Deal Guru
Nov 16, 2004
14033 posts
1353 upvotes
Toronto
While I don't agree that a restaurant add tips to the bill ahead of time, many do and that's why you have to read over your receipt when it's given to you at a restaurant.
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Deal Addict
User avatar
Dec 3, 2009
4919 posts
563 upvotes
Toronto
I was going to ask, if you frequent this place and always adding tip on top of their auto-gratuity, if you're also getting really good service for your party. But if you didn't notice that on your bill, you might not have noticed if their service was that much better regardless. I congratulate your accountant for noticing but that's why you pay him the big bucks!
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Deal Fanatic
User avatar
Mar 9, 2007
8521 posts
3175 upvotes
Toronto
Should read first bill.

WOULD SOMEBODY THINK OF THE CHILDREN!!!
Deal Guru
Feb 9, 2012
11809 posts
1709 upvotes
Toronto
I agree. Read the bill.
Do they not advertise on the actual menu that a tip will be added to the price?
There is also an option to select zero tip when paying by credit card or debit.
That option is also good for people who prefer to pay cash tip and card for the rest at restaurants that do not have tip already included.
Member
Feb 5, 2007
340 posts
63 upvotes
Mississauga
Reminds me the time when i almost keyed in 70% tip instead of 10% (the 1 and 7 switched positions, wasnt used to it). Thank god i read it
Member
Nov 29, 2017
384 posts
236 upvotes
leeoku wrote:
Feb 12th, 2018 2:47 am
Reminds me the time when i almost keyed in 70% tip instead of 10% (the 1 and 7 switched positions, wasnt used to it). Thank god i read it
I’ve seen the jumbled digital number pad for entering pin, which is ingenious
Jr. Member
Dec 16, 2017
107 posts
30 upvotes
Raincouver
it's kinda your obvious fault for not reading LOL. And yes, the machine is unable to recognize whether or not tips were included in the manual entered amount... I guess you may not need to complain to the owner :))
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Deal Expert
User avatar
Mar 22, 2007
23897 posts
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Hamilton
UrbanPoet wrote:
Feb 14th, 2018 12:20 am
I don't want to sound like a peen...
Y'all asking the OP to read the receipt... I don't think he knows how to read English that well.
His post sounds like something off google translate...
Savage guy right here

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