Ive been waiting three weeks now because I can't add wife to household. Says she's already added, but her points balance is still different and card is not linked.Jenny1975 wrote: ↑Mar 13th, 2018 1:07 pmSubmitted a points enquiry yesterday afternoon via the app and no response. Submitted another enquiry this morning (the same one, in case the first one didn't go through for some reason) and still nothing. Past requests always resulted in a quick response. Anybody else noticing delays?
I contacted them again last week, including my reference number for investigation, and they don't even respond.
I guess they are struggling still to keep up and fix bugs?