PC Plus (soon to be PC Optimum)Discussion Thread
What is PC Plus?
It is a new loyalty program launched by Loblaws across various banners. At this time the program is not available at tnt.
Are there any benefits to joining?
Yes. Free groceries!
Help! I'm having issues registering!
You can try calling in for help with registering your account. The folks there will try to assist you in signing up.
I already have a pc mc/debit. Do I need a pc plus card?
No. Your pc mc/debit already is your pc plus card. So you don't have to carry yet another card in your wallet.
Help! I forgot my card at home! Can I bring in my receipt to get the points?
Unfortunately nope. Points cannot be applied retroactively, so try to remember your card!
You can also download the app to your phone so you'll never forget it.
Can I present my PC PLUS Card at any time in the transaction?
Unfortunately, the computer doesn't like it when you scan it in the middle or at the end, especially if you have a large order. The computer has a tendency to crash when the pc plus card is scanned at the end. The workaround is to present the card at the beginning of your transaction before the transaction proceeds. Saves everyone a big headache when done at the beginning.
edit: It seems now that you can present it at the end and no crashes are being experienced. Seems like they fixed it.
What if I loaded an offer and did not receive points for a particular offer?
If you are using the PC Plus™ app:
Go to the Transactions section of your app and locate the transaction you are missing points from. Click on that transaction and select “Points Inquiry”. Complete the points inquiry form, submit it and we’ll look into your missing points right away.
If you are online at pcplus.ca:
Go to My Account and select “Points Inquiry” from the Transactions section. Complete the points inquiry form, submit it and we’ll look into your missing points right away.
If you are emailing
Amount Spent on Offer:
"CODE" at the bottom of your receipt:
It is much recommended that you do a points inquiry via the website as it seems to be gotten to a lot faster than just emailing.
Here is a link to the help faq for pc plus for additional questions.
PC PLUS TOS
PCF DEBIT TAP AND PAY CARDS NEED TO BE SWIPED TWICE TO RECEIVE YOUR POINTS. PCF pin and chip work as normal. Points are added to pcf debit pin and chip automatically. However pcf interac flash isn't automatically detected as a pc plus card.
No changes for pcf mastercards. Automatic if paying with card with pin and chip or paypass.