forgetpwd wrote: ↑Dec 15th, 2017 4:48 pmabout 3 years back, I escalated my complain to the headquarters customer relations director - at least that was what I had been told, the only thing I got was "we are truly sorry for your inconvenience..." blah blah usual BS talk, you know it. I will not say I will never buy anything from them but chances are very slim. because BB rarely have truly hot deals, by this I mean, i have passed the age getting all excited saving 50 or 100 on a camera or phone etc if it's not straight forward deal and you have to go through the loops to get it done. I will just buy it down south or forget about that deal.
more than 10 years ago, people have labelled 4 worse stores (for electronics)：BB，FS，Radioshack (now the source), not sure about the fourth one, Staples? maybe even more so today.
All I was sayn is DEAL with issues as they happen live not after. Op got bulldozed over lol. As for issue no idea what happened backstory.