Poor Customer Service at Canada Computers
When I got there, the employee there said he had opened a "new" box for me. He swapped the phones and it all went well. I walked out, I immediately noticed that it was a used phone (a smudge on the back, dirt on the screen, etc.), the phone probably a return, because the back lighting was uneven on the keyboard, the screen had 2 stuck pixels, and the navigation buttons were a bit loose. I went back and pointed this out to the same employee, he said that was too bad and there was nothing he could do about it in a rude manner. That was extremely poor customer service and he denied that it was used and keep on saying it was brand new even though it was obvious by looking at the phone that it was not.
Right now I am stuck with this used phone, when I paid for the full price ($300) for a new one. Today, I noticed that Canada Computers has extended their return and exchange policy to Jan 8, 2009 for purchases from Nov 15 - Dec 24. I am a day too late.
Am I screwed?