Actually there is no law that requires refunds. The onus is on the customer to make sure they know what they are buying and the store's policy before they make a purchase.Snicla wrote: ↑Dec 3rd, 2008 3:10 pmWhy would you let him 'open the box for you'? You should have told him if he didn't open the thing in front of you it's used. You gotta smell the ******** a mile away and then rub his face in it. Or you should have inspected the damn thing right in front of him and been like, oh well, look, there's lint in the cracks, there's dirt on the back, there's a scratch on the blah blah blah. Don't be afraid, you don't owe them anything. You're the mother effing consumer. You're the one with HIS nuts in YOUR hand! Don't be afraid to squeeze a little.
CC could pull a "factory direct" and not offer refunds and only offer exchanges for the same item or store credit. The OP should be lucky they replaced it at all because most stores won't honor dead pixels under 7.
He should know it's grey market too, it doesn't have Rogers or Fido's name on the Treo's meaning they aren't from Canada.