I cover my behind by asking the buyer to test everything before money is exchanged hands. I also don't see how I can test the carrier lock seeing as I do not have any SIMs for that carrier. It was working fine using it unlocked with my carrier and then I reset and (accidentally) updated the phone to iOS 4.1 (which was not unlockable at the time). The friend I originally bought the phone from assured me multiple it's locked to that carrier and I have no reason to doubt him. The day of the scheduled refund I arranged for a SIM to test and, surprise!, the buyer didn't bring the phone.
If the buyer's kid threw up/got sick, his wife didn't like the phone and sent him to the couch for the night, I don't see how that's concern for me as the seller. After we confirm the date and time he should pack it in his bag. Nowhere in my original sale did it state that I accept refunds - it was offered out of good will because at first I questioned the locked carrier. When I confirmed with my friend the locked carrier that's when I started having suspicious behind the buyer's motives for return.
My phone was priced higher than average because it was in almost mint condition and with extras. On the scheduled meeting day, he requested to return the phone five days after the original purchase (meet Monday instead of Friday, phone was sold on Wednesday). That's a lot of time to buy a different phone for cheaper, or play with the phone for the weekend and return with no money lost.
Only after I retracted my offer to refund did the tone of his e-mails go from short and cheery to panicking. His voice mails also made him sound very uncertain with lots of long umms and ahhs. The fact that he stresses being professional yet goes on to threaten me and writes "ur pissing the crap out of me now!" is a big red flag. If you want to deal professionally with someone, keep it civil and keep it professional yourself!
After his threatening e-mail I did not send him any responses.
The last message I received (after the threathening e-mail): "I am assuming you are not going to take the phone back!?! Please confirm!"
He has not contacted me since.
If the buyer's kid threw up/got sick, his wife didn't like the phone and sent him to the couch for the night, I don't see how that's concern for me as the seller. After we confirm the date and time he should pack it in his bag. Nowhere in my original sale did it state that I accept refunds - it was offered out of good will because at first I questioned the locked carrier. When I confirmed with my friend the locked carrier that's when I started having suspicious behind the buyer's motives for return.
My phone was priced higher than average because it was in almost mint condition and with extras. On the scheduled meeting day, he requested to return the phone five days after the original purchase (meet Monday instead of Friday, phone was sold on Wednesday). That's a lot of time to buy a different phone for cheaper, or play with the phone for the weekend and return with no money lost.
Only after I retracted my offer to refund did the tone of his e-mails go from short and cheery to panicking. His voice mails also made him sound very uncertain with lots of long umms and ahhs. The fact that he stresses being professional yet goes on to threaten me and writes "ur pissing the crap out of me now!" is a big red flag. If you want to deal professionally with someone, keep it civil and keep it professional yourself!
After his threatening e-mail I did not send him any responses.
The last message I received (after the threathening e-mail): "I am assuming you are not going to take the phone back!?! Please confirm!"
He has not contacted me since.