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I finished my 1 year contract last month and cancelled my membership cause I wasn't going to the gym anymore... yet i'm still getting billed on my chequeing account. Ive called in and inconveniently, they make you come in to talk to them in person. As a result i've made 2 visits to them now, about to make my 3rd. The first time when i cancelled, the lady said it was done. 2 weeks later i got billed, came in again, and was told that it didn't show on their computers that I had cancelled. So i had to cancel again. This time the guy assured me my account wouldnt be billed again, and made a note of it on my copy of the documents. Somehow I STILL got billed, what kind of business is this?! like wtf At this point I'd like to look into getting reimbursed for these charges, plus that 1 NSF fee i got hit with from my bank cause I wasn't expecting any bills. STAY AWAY FROM THIS PIECE OF **** OVERPRICED GYMI don't understand how they could screw this up, it's so straight forward, i cancelled, **** OFF, would my bank do a chargeback?
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Mar 26th, 2009 09:57 PM #1
Premier Fitness (Yorkdale Mall)= WORST GYM EVER
Last edited by Mugen123; Mar 26th, 2009 at 10:03 PM.
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Mar 26th, 2009 10:12 PM #2
Thanks for the heads up but I think we have so many stories on "how people fed up with fitness club" or "how fitness clubs rip people off" in the other forum!
Friend of mine had a similar issue with formerly Bally too...
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Mar 26th, 2009 11:47 PM #3
This is normal for them, JC the CEO has many lawsuits against him. Our local newspaper ran a week long story on this unscrupulous company. I used to pay $200/y cash (cheap via a manager I know), never gave them any banking info or my credit card number.
Then they let their machines break down without fixing them, the changerooms reduced to cleaning twice a week, it got pretty disgusting. I joined another gym, still pay cash upfront for the year. Reply With Quote
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Mar 27th, 2009 12:06 AM #4
wow... wish i knew that before i joined.... what can i do now? i was thinking about calling my bank and asking them to stop payments, but wont i just then get collectors harassing me?
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Mar 27th, 2009 12:10 AM #5Deal Guru
- Join Date
- Jan 28th, 2006
- Location
- Richmond Hill
- Posts
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Premier Fitness is like Bell ExpressVu as far as Billing.
I don't understand their ********. My membership ended and didn't renew, after a year I got a letter saying I owe them a year's fee!?!?!
I cleared it after a firm call to their customer service._______________
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Mar 27th, 2009 12:14 AM #6Pull out your yellow copy agreement. Follow their cancellation policy. If it has to be written (I don't know because when I paid cash, it did not auto renew every year), make a copy of your letter and send it to them registered. Unfortunately if that's the case, that is considered 30 days notice and you will owe them one more stinkin month unless you ignore and don't mind a mark on your credit report. Then call your bank to stop payment if that's possible. If not, close the account. You did your end. Good luck.
Originally Posted by Mugen123
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Mar 27th, 2009 12:33 AM #7see... i did a stupid thiing by throwing my copy of the contract out, i hate filing papers... big mistake but i never thought id have to deal with this... all 3 times that i cancelled i did it in person, the last time i got a copy of the document signed by me and the rep, thats the only thing i still have Originally Posted by zoolander
Pull out your yellow copy agreement. Follow their cancellation policy. If it has to be written (I don't know because when I paid cash, it did not auto renew every year), make a copy of your letter and send it to them registered. Unfortunately if that's the case, that is considered 30 days notice and you will owe them one more stinkin month unless you ignore and don't mind a mark on your credit report. Then call your bank to stop payment if that's possible. If not, close the account. You did your end. Good luck. Reply With Quote
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Mar 27th, 2009 06:42 AM #8You should have pay them one shot when you enroll, that way no headache, no credit/debit card info, you will not lose any cents aside from those overprice gym membership. That what I did Originally Posted by Mugen123
I finished my 1 year contract last month and cancelled my membership cause I wasn't going to the gym anymore... yet i'm still getting billed on my chequeing account. Ive called in and inconveniently, they make you come in to talk to them in person. As a result i've made 2 visits to them now, about to make my 3rd. The first time when i cancelled, the lady said it was done. 2 weeks later i got billed, came in again, and was told that it didn't show on their computers that I had cancelled. So i had to cancel again. This time the guy assured me my account wouldnt be billed again, and made a note of it on my copy of the documents. Somehow I STILL got billed, what kind of business is this?! like wtf At this point I'd like to look into getting reimbursed for these charges, plus that 1 NSF fee i got hit with from my bank cause I wasn't expecting any bills. STAY AWAY FROM THIS PIECE OF **** OVERPRICED GYM I don't understand how they could screw this up, it's so straight forward, i cancelled, **** OFF, would my bank do a chargeback? Reply With Quote
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Mar 27th, 2009 07:23 AM #9Friends had the same problem with extreme fitness.... canceled didn't listen, so went right to the bank and closed the account. Originally Posted by Mugen123
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Mar 27th, 2009 09:25 AM #10did they have collectors after them? Originally Posted by darkprince
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Mar 27th, 2009 09:39 AM #11
Just open a PC account dedicated for Premier Fitness, contract over, close the account
When an account close and Pre-authorized withdrawal takes place, will they get charge? Reply With Quote
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Mar 27th, 2009 10:33 AM #12Why put all this effort to deal with a fradulent ruthless company? Not like they have a monopoly... Originally Posted by tomtomtom
Just open a PC account dedicated for Premier Fitness, contract over, close the account
When an account close and Pre-authorized withdrawal takes place, will they get charge? Reply With Quote
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Mar 27th, 2009 11:05 AM #13
Another lesson learned. Next time, cash ONLY, give no a/c or CC info ever. If they don't accept it, go somewhere else
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Ephemera
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Mar 27th, 2009 11:09 AM #14That is what I did. But if you say cash they will say you have to pay all in one shot. Originally Posted by ephemera
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Mar 27th, 2009 11:17 AM #15
how much are the monthly fee usually? i saw an ad for extreme fitness and it says 8$ a month, it sounds too good to be true.. anyone know if it is a sales gimmick?
if it is 8 dollars a month i wont mind paying up front for 1 or 2 years Reply With Quote
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