You would not believe the volume of calls complaining about missed tap offs. All want their money back because of their own mistake. The current record is one customer demanding money back from a missed tap off 37 times in 3 months.GoodFellaz wrote: ↑Dec 21st, 2018 8:27 amwhat is so complicated with you guys about presto? what is so difficult to simply load the card on the weekend either thu their website, or in person at the go train station, then on monday morning when you go to work simply tap on, tap off, and voila, it works! this is my experience with the presto card. i never had these issues you guys deal with? what exactly do u do to encounter these problems?
When I traveled in Europe and England and we bought local fare cards we had to tap on and off too. I remember in Iceland the discount transit card fare was 5000 krona or about 5.50 at the time. Yikes. The cheapest I've ridden was Las Vegas where 5 bucks got you an all day pass.
A small percentage of loads using the website have screwed up and usually all it takes is one phone call but it usually sets off illiterate Twitter rants full of f bombs directed at MX.
It does work but you can't make anything idiot proof because idiots are usually very clever people. That's why TTC IT workers can keep their jobs I suppose.
Don't forget there are loading machines at a lot of stations too so you don't have to get an attendant to load your card.
Oh and Merry Christmas to all the Presto haters.