Problem with Monster Dre Beats Studio
I bought a pair of these headphones but one of the screws went missing. There are no cracks or anything, however.
I emailed Monster about it and their only solution was for me to RMA it by shipping the entire unit to them (my cost). They then UPS it back to me at no cost.
This entire process would take about 3 weeks.
(they claimed to not have replacement screws and had no answer to "where to get a replacement screw")
Does anyone know where I can get a replacement screw because
a) there's risk of losing the package
b) 3 weeks is a long time
Any insight would be greatly appreciated. Thank you.