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PSA: All NCIX stores in Ontario closing. Update: NCIX has filed for bankruptcy

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  • Dec 17th, 2017 9:15 am
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Aug 14, 2006
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PSA: All NCIX stores in Ontario closing. Update: NCIX has filed for bankruptcy

Just went to my local NCIX (Toronto, Yonge St.) and was surprised to learn that they're closing. What's more, the guy said they're closing all physical stores in Ontario. He said that he only found out about it this morning, and they've got to get out of the building immediately (next few days). Seems very odd that management would give them no warning then tell all the employees to pack up and that they're out of a job immediately.

Shame, as I've generally preferred them to Canada Computers (who I still love) because they've had prices that were a bit better.
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Apr 30, 2011
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RICHMOND HILL
Canada Computers will probably follow suit soon... it's not like their retail stores offer much value.

Now the issue will be how to return items.
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loserga wrote:
Jul 18th, 2017 9:58 pm
Canada Computers will probably follow suit soon... it's not like their retail stores offer much value.

Now the issue will be how to return items.
Really, you think? I'm under the impression they're doing very well - they've got several locations throughout the GTA and if not for the odd NCIX sale (like the 3TB Toshibas for $100 I was getting) I'd be shopping there exclusively.

As for returns, the site is still up and the company's not going anywhere, just closing brick and mortar locations in Ont. Probably more annoying now, but shouldn't be a huge issue.
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Apr 30, 2011
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RICHMOND HILL
I don't think NCIX closed their physical locations because they're losing money. I think they did it because they realized that their retail stores don't generate any value.
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Mar 31, 2017
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they'll probably be forced to reopen 2 locations later on once they realize sales is dropping.
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Sep 10, 2005
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Weird. Has the First Markham Place location been closed for a while or something? I passed by there the other day. I didn't bother checking to see if it was open or not but I didn't immediately notice any indications it was shut down.

Oh well. That's too bad. I preferred NCIX as well and I still like to walk into physical stores sometimes since I get impatient and don't like to wait for shipping.

Now that I think about it. The last few times I've bought something at NCIX, the only location that had the item in stock was the Markham showroom. So, I guess things won't be much different for me after all.
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Nov 11, 2008
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It was bound to happen. Their clientele are people who know what to buy. They are generally a pickup depot and less of a store. Canada computers on the other hand is similar but with a lot of product out on display so the occasional customer can come in and browse for items. Not everyone like to shop on the computer. I've ran into situations where I don't have time to look on the website for the cheapest price so I look at a wall of product and go for the one that's on sale and sometime you want these customers as time crunch = profit. Could not do that with ncix. Had to look online and order then wait for pick up, taking too much time.

Their stores are generally empty when I go, with the occasional customer waiting to pick up.
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Mar 23, 2009
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EPcjay wrote:
Jul 18th, 2017 11:39 pm
It was bound to happen. Their clientele are people who know what to buy. They are generally a pickup depot and less of a store. Canada computers on the other hand is similar but with a lot of product out on display so the occasional customer can come in and browse for items. Not everyone like to shop on the computer. I've ran into situations where I don't have time to look on the website for the cheapest price so I look at a wall of product and go for the one that's on sale and sometime you want these customers as time crunch = profit. Could not do that with ncix. Had to look online and order then wait for pick up, taking too much time.

Their stores are generally empty when I go, with the occasional customer waiting to pick up.
Good summary. I never used their locations as actual stores, just pick up depots.
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Mar 12, 2005
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I can't remember the last time I bought something in person at a computer store. I always order online. Even when I build a new PC. People like me probably make it harder to run physical locations.
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I was at the Vancouver, Broadway location a couple of months ago, after not being there for a long, long time, and they seem to have cut down the retail floor space to half.
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Aug 29, 2011
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CC stores are a different operation. They sell a bunch of other things besides computer parts which means their customer base is broader.

Yes, I usually order my computer parts on-line but for those times when you're in the middle of a build and run out of thermal paste or a component dies, I like being able to go to a physical store.
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Aug 2, 2004
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loserga wrote:
Jul 18th, 2017 10:11 pm
I don't think NCIX closed their physical locations because they're losing money. I think they did it because they realized that their retail stores don't generate any value.
Isn't that the same thing? If it offers no value, your just wasting money paying rent and salaries.
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Apr 30, 2011
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RICHMOND HILL
Sorry I meant that they aren't in the red.
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Mar 6, 2003
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EPcjay wrote:
Jul 18th, 2017 11:39 pm
It was bound to happen. Their clientele are people who know what to buy. They are generally a pickup depot and less of a store. Canada computers on the other hand is similar but with a lot of product out on display so the occasional customer can come in and browse for items. Not everyone like to shop on the computer. I've ran into situations where I don't have time to look on the website for the cheapest price so I look at a wall of product and go for the one that's on sale and sometime you want these customers as time crunch = profit. Could not do that with ncix. Had to look online and order then wait for pick up, taking too much time.

Their stores are generally empty when I go, with the occasional customer waiting to pick up.
yes. Everybody likes to hate on CC. Yes they basically have no return policy or PM policy but having CC around saved me a few times.

There were times when I needed something and needed to make a run to CC because I needed the item and couldn't wait for now. CC has lots of items in stock (and you can check online for stock at every store). NCIX, not at all. Even things like common memory cards or mice that NCIX had advertised ON SALE, you would have to order online for a in store pickup as they only had stock in the warehouse.

If CC closed up stores I would be a sad warpdrive, because there were more than a couple of times I needed to make a detour after work or lunch to pick up something I needed. My SATA cable is too long or my fan is making weird noises, run to CC. I needed some extra HDD screws or a new bracket for my SSD that I just got? Run to CC. I'm installing my cooler and I just ran out of paste, run to CC. CC prices can be just as good as NCIX but you have the option to go get it right away (and for things like HDD, I prefer picking it up than having them ship it to me anyway)
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