Shopping Discussion

PSA: All NCIX stores in Ontario closing. Update: NCIX has filed for bankruptcy

  • Last Updated:
  • Feb 22nd, 2018 1:52 am
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Jun 18, 2012
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I also have like $200-$300 in store credit, because they weren't allowed to give me refund... boo!

also i will be leaving toronto tomorrow and visiting vancouver for week, so i might check out the CC grand opening if there's deals
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I wonder how much that CC gift card is... $5? Face With Tears Of Joy

The NCIX website is back up and running... that's all I'm saying.
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Exp315 wrote:
Dec 10th, 2017 11:13 am
I saw yesterday that the closed NCIX store in our local mall has a sign on the window: "Canada Computers Coming Soon!". Don't they say that insanity is doing the same thing over and over again and expecting different results? (attributed to Albert Einstein, probably falsely).
Microtic wrote:
Dec 14th, 2017 3:48 am
For some reason computer stores like to occupy the same building where computer stores failed previously. I'm not sure the logic, but it happens often. Astonished Face
I think they find it easier and cheaper to grab existing foot traffic rather than to pay ads for new traffic in a location not already frequented by tech customers. If you think this is bad, in my city there are 3 Tim Hortons all inside the same 1 block radius and they're not the only place to get donuts and coffee or fast food in that radius either.
muscleking wrote:
Dec 14th, 2017 7:52 pm
i am trying to spend my points. i have 10800 points but looks like they removed the "check out" button? so i guess those points are useless now already?

also i still have a store credit of like 130 bucks when i bought a corsair keyboard and it had a defect and got a store credit instead. so that one is out of luck?
I have over 30,000pts; I was planning to buy large gift cards from the rewards center than use those gift cards to buy 1500VA UPS. My plans severely dashed, flashlight/battery powerbank is like a "weh weh" consolation in comparison. That's IF I'm even able to submit an order for rewards items at all. I only learned about this whole bankruptcy on Dec. 4/5th. There's been no mention of it, no leading thread in RFD, no emails to anyone. They could have at least sent out a message such as "Points and gift card system will be comming to close, please spend your points by such and such deadline" or "Points and Gift Card value will be reduced to half on such and such date, please spend your balances before then to obtain maximum value".
JackWhyte wrote:
Dec 15th, 2017 9:08 am
Just to be absolutely transparent, you are saying that HWCanucks currently has no financial ties to Steve Wu or any of his companies, subsidiaries, or other holdings?
exncix wrote:
Dec 15th, 2017 10:48 am
One of HWC Co founder was at NCIX for more than 10 years in an HR role and played along with Steve at abusing employees such as:

- docking pay of full time salaried employees
- not paying out severance to full time warehouse workers because they did funny business with their employment contract
- firing employees who reported incidence of workplace violence/ sexual harassment
- firing of a mentally handicap employee
- offer no safety training or protocols to warehouse workers resulting in numerous injuries that are unreported
- demotion and firing employees that provides feedback
That's a lot of negative stuff to accuse an organization of. In fact if your statements are true, why haven't you filed a suit against them? This is exactly the sort of thing you're supposed to do this for.
rabbit wrote:
Dec 21st, 2017 2:12 am
In case that was referring to me :) ...
Well, I'm not one of the many newbies in this thread posting about NCIX, nor did I create second/third/etc accounts here to post about NCIX :) .

BTW, sorry to all that lost their jobs, especially shortly before Christmas. No need to be bitter towards people who don't have a hate for NCIX, though.
exncix wrote:
Dec 21st, 2017 2:30 pm
Oh yeah? Aren't you the one arguing with others that ncix is all fine and dandy and Not believe in the rumors? What do you have to say now? You are indirectly contributING to the fraud.

As for ncix employees we couldn't be happier to see this fraud ridden place implode. Everyone will go to better places as this place is worst than purgatory.
"WE"?!? You speak for all NCIX (former) employees? If you found the place so horrible why were you working there? You're now confirming you were just part of the problem and had no intention of aiding or providing a solution. Also I'd like to point out how much worse you are than all the negative you claimed against NCIX, because ultimately this (as you put it) horrible company found you so much worse than them, they had to fire you.
Kimura96 wrote:
Dec 21st, 2017 6:06 pm
Website's back up...Someone take a stake, hammer, and some garlic because this vampire needs to die already



You serious? I got one of those for free with my points, the 10500mAh version.

The powerbank itself charged fine to the wall but hope it doesn't fry my phone when I eventually get around to using it
Quentin5 wrote:
Dec 21st, 2017 6:16 pm
Dude has a huge ax to grind, its highly unlikely nothing they sell is CSA approved :facepalm:
Its getting very tiresome
+1 about his ax...
Can you actually get an order through the site though? A rewards item order at least.
Majinhoju wrote:
Dec 20th, 2017 1:13 pm
My loyalty to them died when they didn't communicate any of these problems to us, took our many and ran off.
Any future business that Steve Wu is tied to I will surely boycott.

A few years ago I would have highly recommended NCIX. I used to buy all my computer parts and accessories here. Now I'm one of the many betrayed customers.
divx wrote:
Dec 22nd, 2017 4:34 am
i bought from ncix for years as well, but i don't feel that strongly about this, it seems you are taking a store closure too personally.
I agree with Majinhoju, it's theft to take someone's money by misleading them. It also hurts to have to pull tooth and nail to get your money back. Not even Sears was this bad, at least with Sears you got what you paid for, you were only misled about future support.
Majinhoju wrote:
Dec 22nd, 2017 10:44 am
How should one take it if a company charges them $1800 for an order, doesn't ship the order, closes their doors without word of communication to their customers and runs off with their $1800?
divx wrote:
Dec 22nd, 2017 1:23 pm
while they never officially announced bankruptcy till the last moment, it was widely known for few month, it was posted on their forum, reddit, here and everywhere else, people stopped ordering from them for quite few months now.
+1 Majinhoju
Nope, bankruptcy not widely known. I only found out Dec. 4/5th. In fact the RFD thread STILL said only Ontario location were closing and that's what made me go "oh oh, is that all or is this the beginning of the end? Very suspicious and not a good sign at all". I honestly thought I would have another bigger warning like liquidation before they were no more.
rivet wrote:
Dec 24th, 2017 9:38 pm
I didn't follow this long thread. But I still have 100$ NCIX gift card with them, so with them out of business, what should I do?
See if that gift card might work on any of NCIX's sister company websites or anywhere else. Kind of how FutureShop and BestBuy gift cards worked interchangeably on each others' website all the time but it was never advertised. Also doesn't the 603 at the beginning of the gift card imply it's managed or supplied by American Express? Or is that Discover? I feel for you, I'm relieved I don't have actual cash owed to me; still 10yrs of purposely collecting over 30,000 points (I slacked off on collecting the last 4 or 5yrs); to buy gift cards from the rewards area; so that I could buy something of long term value, like a big UPS or UPS batteries for discontinued models. I'm hurt.
JackWhyte wrote:
Dec 10th, 2017 12:58 pm
No idea if this has been posted elsewhere, but just in case, here are the bankruptcy docs (posted on NCIX Forums) to demonstrate the extreme breadth of the creditor debt load:

American Express - $4,536,211.66
Bank of Nova Scotia - $3,746,750.00
Bank of Montreal - $18,340.31
CIBC - $354,057.83
RBC - $132,501.28

Distributors:
ASI - $2,790,992.61
D&H - $54,625.70 (Officially wins award as smartest of the Canadian distributors)
Ingram Micro - $3,699,861.76
Synnex - $7,524,536.40
Tech Data - $660,913.47
Tenva (Avnet) - $969,429.10

Vendors duped by consignment
Be Quiet - $57,414.95
EVGA - $369,332.35
Pulselabz - $5,724.80
Shimono - $11,224.50

Individual vendors - Many vendor names not here indicating how many had cut them off.
A-data - $290,763.13
Corsair - $1,101,671.48
Fractal Designs - $221,565.95
Gigabyte - $760,224.85
GSkill - $193,435.15

Total Owing: $27,499,577.28

EDIT: Actually, I was wrong and including the smaller creditors, the true number owing is $35,794,501
This is the equivalent of $1 for each person in Canada actually. Possible if they could ask the government for a loan with the public having control of how finances are spent/used till reimbursed with interest.
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ManCaveGamer wrote:
Dec 25th, 2017 12:28 am
I also have like $200-$300 in store credit, because they weren't allowed to give me refund... boo!
LOL, what the hell? Did you pay by credit card?
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Ghetto_Child wrote:
Dec 25th, 2017 7:26 pm
This is the equivalent of $1 for each person in Canada actually. Possible if they could ask the government for a loan with the public having control of how finances are spent/used till reimbursed with interest.
No way, then Steve would just hire back all this moron relatives and drive the company into the ground again, this time at taxpayer expense.
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rivet wrote:
Dec 24th, 2017 9:38 pm
I didn't follow this long thread. But I still have 100$ NCIX gift card with them, so with them out of business, what should I do?
Have you tried using it on the site?

They're back online, stealing money, and I'd like to know if they've deactivated GCs.
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Dec 25, 2003
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JackWhyte wrote:
Dec 27th, 2017 9:00 am
Have you tried using it on the site?

They're back online, stealing money, and I'd like to know if they've deactivated GCs.
FWIW when I check the balance of my GC it tells me the right amount.
General Radek had some good ideas.
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Able to redeem the points for free stuffs but unable to checkout the cart. That CHECKOUT button is missing???

No use to @@#$$%@#^. Really too late, this time.
LIVE LONG and suffer ...


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1226 wrote:
Dec 27th, 2017 11:47 am
FWIW when I check the balance of my GC it tells me the right amount.
Then use that badboy before it's too late.
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Dec 11, 2017
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Ghetto_Child wrote:
Dec 25th, 2017 7:26 pm
I think they find it easier and cheaper to grab existing foot traffic rather than to pay ads for new traffic in a location not already frequented by tech customers. If you think this is bad, in my city there are 3 Tim Hortons all inside the same 1 block radius and they're not the only place to get donuts and coffee or fast food in that radius either.


I have over 30,000pts; I was planning to buy large gift cards from the rewards center than use those gift cards to buy 1500VA UPS. My plans severely dashed, flashlight/battery powerbank is like a "weh weh" consolation in comparison. That's IF I'm even able to submit an order for rewards items at all. I only learned about this whole bankruptcy on Dec. 4/5th. There's been no mention of it, no leading thread in RFD, no emails to anyone. They could have at least sent out a message such as "Points and gift card system will be comming to close, please spend your points by such and such deadline" or "Points and Gift Card value will be reduced to half on such and such date, please spend your balances before then to obtain maximum value".



That's a lot of negative stuff to accuse an organization of. In fact if your statements are true, why haven't you filed a suit against them? This is exactly the sort of thing you're supposed to do this for.



"WE"?!? You speak for all NCIX (former) employees? If you found the place so horrible why were you working there? You're now confirming you were just part of the problem and had no intention of aiding or providing a solution. Also I'd like to point out how much worse you are than all the negative you claimed against NCIX, because ultimately this (as you put it) horrible company found you so much worse than them, they had to fire you.



+1 about his ax...
Can you actually get an order through the site though? A rewards item order at least.



I agree with Majinhoju, it's theft to take someone's money by misleading them. It also hurts to have to pull tooth and nail to get your money back. Not even Sears was this bad, at least with Sears you got what you paid for, you were only misled about future support.



+1 Majinhoju
Nope, bankruptcy not widely known. I only found out Dec. 4/5th. In fact the RFD thread STILL said only Ontario location were closing and that's what made me go "oh oh, is that all or is this the beginning of the end? Very suspicious and not a good sign at all". I honestly thought I would have another bigger warning like liquidation before they were no more.


See if that gift card might work on any of NCIX's sister company websites or anywhere else. Kind of how FutureShop and BestBuy gift cards worked interchangeably on each others' website all the time but it was never advertised. Also doesn't the 603 at the beginning of the gift card imply it's managed or supplied by American Express? Or is that Discover? I feel for you, I'm relieved I don't have actual cash owed to me; still 10yrs of purposely collecting over 30,000 points (I slacked off on collecting the last 4 or 5yrs); to buy gift cards from the rewards area; so that I could buy something of long term value, like a big UPS or UPS batteries for discontinued models. I'm hurt.


This is the equivalent of $1 for each person in Canada actually. Possible if they could ask the government for a loan with the public having control of how finances are spent/used till reimbursed with interest.
How do you know we didn't try our best to solive the problem rather be part of the problem? Do you know how many hard working folks got fired or demoted for providing constructive feedback? The talk of NCIX demise has been going on for months and frankly with your nonsensical post it's 100% your fault for forfeiting all the points.
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Mar 31, 2017
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Did they bring back the NCIX website just to park it in their domain? No attempt to have boxing day stuff.
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JackWhyte wrote:
Dec 28th, 2017 9:28 am
Then use that badboy before it's too late.
Yeah did that day. Not expecting to receive anything though.
General Radek had some good ideas.
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I submitted a rewards items order using the checkout address. Funny enough I was still required to pay for shipping. Also the only payment methods that work are Interac Online (I don't trust submitting my interac information to their site, considering they only support obsolete TLS 1.0 communication); paypal does not work at all; I see no option for Visa Checkout (am I missing something here because they still have the icon on the site); I don't trust MasterPass to keep your financial information private, my first time using MasterPass and the card type, last 4 digits, expirery, and financial institution I chose from its "wallet" is listed right in the order summary, paypal would have just stated my paypal ID only; I'm most definitely not going to input an actual credit card into their checkout page, unless it's a store bought prepaid credit card; they have bank draft and credit note still listed but I didn't try those; I chose Electronic Bill Payment, which means I send money from my bank account to their bank account at the same bank. What was different this time, I never received an email confirming my order despite getting the order placed confirmation screen on the site. I also got a blank page when I clicked the link in the order confirmation for EBP instructions. So my debate is send them $13 for shipping and see if I miraculously get the rewards items, or would I just be sending money and my financial info to someone now impersonating or inappropriately having custody over NCIX's bank account?

Now for the stoopid stuff:
exncix wrote:
Dec 28th, 2017 5:14 pm
How do you know we didn't try our best to solive the problem rather be part of the problem? Do you know how many hard working folks got fired or demoted for providing constructive feedback? The talk of NCIX demise has been going on for months and frankly with your nonsensical post it's 100% your fault for forfeiting all the points.
What are you talking about? What did I possibly do to actually forfeit my points?
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Guess the $100 GC that I redeemed from diligently clicking newsletters over many many years is now worthless. Nothing actually loss, I guess.

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