Public mobile increasing the rates of their legacy plans for 3$ on April 1st

TheOtherWhiteMeat wrote: ↑

Feb 19th, 2017 4:58 pm

Technically support can"t be much worse than the support hose offered previously by Public Mobile when ran by Alek Krstajic.

Yup, now Freedom customers are now enjoying the taste of Alex Krstajic! 3GB of LTE data for $45/month then dial up speeds afterward. I think I'll stick to PM's $38 + potential price increases for 4 GB of LTE and Canada-wide coverage.

mobifree wrote: ↑

Feb 18th, 2017 9:19 am

Why wouldn't they just let the Koodo customer service reps take the Public Mobile legacy customers?

Cause training 2 different systems for front line support staff is a bigger PITA.

UI and steps would be different, and you can bet they're not going to pay to revamp the internal PM system to be like Koodoo's just for a few legacy customers.

mobifree wrote: ↑

Feb 18th, 2017 9:19 am

Why wouldn't they just let the Koodo customer service reps take the Public Mobile legacy customers?

Need the extra 1℅ increase in profits to buy that extra yacht bro. Customers ain't got choice.

If I understand process correctly... to go from legacy PM prepaid to Koodoo postpaid... there will be a credit check or id simply for promo purposes [wonder if they put this info in their database]?

How do I take advantage of this offer?
To get this offer, follow these easy steps:
Figure out which Koodo store is closest to you - You can find this information in the text message you received from us or by checking here.
Before leaving, make sure to bring these 4 things:
Your phone
2 pieces of valid ID including 1 piece of photo ID for verification
Your Public Mobile account number
Your promo code in the text message you received from us
Once you get to the store, you’ll need to show the Koodo rep your promotional text message, which will contain a promo code. The rep will then be able to help you switch.

So the text is only for the legacy customers right? The current prepaid people that are on 90 plans aren't affected.

The legacy people still get the ability to call in for support. Which they probably want to kill.

I am staying since I don't want to loose the ability to purchase a data add on. I only use a bit of data each month so its perfect for me.

They now have extended date to get Koodoo plans to April 30

georvu wrote: ↑

Mar 19th, 2017 4:19 pm

They now have extended date to get Koodoo plans to April 30

Merci Buckets Pal of mino.