is.legaspi20 wrote: ↑ I don't even know what to say at this point and I am beyond exhausted with dealing with their customer service department and case managers.
Here's what happened.
I was home all day on Monday expecting a laptop to come in as was my dad. I had to leave to pick something up across the street and received a notification stating
how it was received and signed. I immediately called my dad to ask if he had received anything and signed for a package. He had NOT. I immediately called Purolator to
figure out what on earth is happening and no one seems to know why and its been 4 days now and they have not figured out where the driver went via GPS. They did send me an email
to confirm the signature and insisted that one of us signed it. I viewed the signature and NO ONE in this household signs like that.
So 2019 started and I'm out a $2,000.00+ laptop.
I am very sorry to hear about this. Please email us your tracking number to email@example.com. You are also able to file a claim on this item at our website. Please go to this link https://www.purolator.com/en/resources- ... claim.page.
Customer Care Team
Coordinator - Social Media & Testing
E-mail: firstname.lastname@example.org / Twitter Handle: @PurolatorHelp