Shopping Discussion

Purolator, the worst courier company!!!!!

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  • Dec 8th, 2017 10:07 am
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Deal Addict
Aug 3, 2014
3963 posts
1732 upvotes
sprzech wrote:
Jul 27th, 2016 5:21 pm
Anyone have any idea how Purolator handles deliveries to condos? It's a new place so I don't have a buzzer set up... will I just have to camp out in the lobby until it arrives? Smh. I wish the driver could just call my cell.
It's all up to the driver. They may not even attempt delivery regardless of where you live.
Newbie
Sep 26, 2011
26 posts
5 upvotes
hvwozq wrote:
Jul 27th, 2016 5:39 pm
It's all up to the driver. They may not even attempt delivery regardless of where you live.
Well the depot they're shipping out of in the morning is an hour away.............. if that's the case there's gonna be some angry social media-ing.
Deal Addict
Aug 3, 2014
3963 posts
1732 upvotes
sprzech wrote:
Jul 27th, 2016 5:42 pm
Well the depot they're shipping out of in the morning is an hour away.............. if that's the case there's gonna be some angry social media-ing.
If the driver (doesn't) attempt delivery early in the day, you might be able to get them to send him/her back on the same day. He/she will never do that again. :razz:
I was able to get FedEx to send the driver back on the same day.
Penalty Box
Dec 19, 2009
2555 posts
920 upvotes
sprzech wrote:
Jul 27th, 2016 5:42 pm
Well the depot they're shipping out of in the morning is an hour away.............. if that's the case there's gonna be some angry social media-ing.
If you don't like Purolator just get it shipped by Canada Post next time.
Deal Addict
Aug 3, 2014
3963 posts
1732 upvotes
When I was having problems with UPS, I tried tricking Amazon into shipping with Canada Post by adding "PO BOX [random number]" on the second line of the address, but it didn't work...
Newbie
Sep 26, 2011
26 posts
5 upvotes
pootza wrote:
Jul 27th, 2016 9:00 pm
If you don't like Purolator just get it shipped by Canada Post next time.
NewEgg offered only 1 shipping option, it's a small appliance. Hence the hour and 15 minute bus ride to the depot isn't going to work to haul it home.
Deal Fanatic
User avatar
Feb 20, 2006
7540 posts
366 upvotes
Canada
Jul 28, 2016 10:34 a.m. Ottawa, ON Delayed due to sorting error
Jul 28, 2016 8:09 a.m. Ottawa, ON On vehicle for delivery
Jul 26, 2016 9:22 p.m. Toronto Sort Ctr/ctr Tri, ON Departed sort facility
Jul 26, 2016 9:21 p.m. Toronto Sort Ctr/ctr Tri, ON Picked up by Purolator
Jul 26, 2016 12:27 p.m. Toronto Sort Ctr/ctr Tri, ON Delayed in transit

Don't even understand...Delivery was expected on the 27th...I guess they put it on a truck that was leaving the city instead of a delivery truck.
I'm guessing I get it on Monday :facepalm:
He died for me, I live for him
Deal Addict
May 22, 2003
2324 posts
1052 upvotes
Vancouver
I think I win (or lose actually)...the Newegg depot is like 20 minutes from where I am, expected delivery was yesterday...WTF...

edit: why it is showing toronto now????

Toronto Sort Ctr/ctr Tri, ON Thursday, July 28, 2016 12:38:01 PM Delayed in transit
Toronto Sort Ctr/ctr Tri, ON Thursday, July 28, 2016 12:38:01 PM Delayed in transit
Toronto Sort Ctr/ctr Tri, ON Thursday, July 28, 2016 12:38:01 PM Delayed in transit
Toronto Sort Ctr/ctr Tri, ON Thursday, July 28, 2016 12:38:01 PM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 8:10:01 AM Departed sort facility
Vancouver, BC Thursday, July 28, 2016 7:59:01 AM Departed sort facility
Vancouver, BC Thursday, July 28, 2016 7:45:01 AM Departed sort facility
Vancouver, BC Thursday, July 28, 2016 7:37:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 7:26:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 7:17:01 AM Departed sort facility
Vancouver, BC Thursday, July 28, 2016 7:12:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 7:08:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 7:04:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 6:59:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 6:56:01 AM Departed sort facility
Vancouver, BC Thursday, July 28, 2016 6:55:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 6:44:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 6:23:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 6:23:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 5:25:01 AM Departed sort facility
RICHMOND, BC Thursday, July 28, 2016 5:25:00 AM Shipment in Transit
Vancouver, BC Thursday, July 28, 2016 4:52:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:52:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:48:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:48:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:43:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:43:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:39:01 AM Arrived at sort facility
Vancouver, BC Thursday, July 28, 2016 4:39:01 AM Departed sort facility
RICHMOND, BC Thursday, July 28, 2016 4:39:00 AM Arrived at Transfer Terminal
RICHMOND, BC Thursday, July 28, 2016 4:39:00 AM Shipment in Transit
Vancouver, BC Thursday, July 28, 2016 4:35:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:35:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:30:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:30:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:26:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:26:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:22:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:22:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:17:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:17:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 4:07:01 AM Arrived at sort facility
RICHMOND, BC Thursday, July 28, 2016 4:07:00 AM Arrived at Transfer Terminal
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Thursday, July 28, 2016 1:15:01 AM Delayed in transit
Vancouver, BC Tuesday, July 26, 2016 10:00:01 PM Delayed in transit
RICHMOND, BC Tuesday, July 26, 2016 10:00:00 PM Transit Delay | Delayed due to Weather
Vancouver, BC Tuesday, July 26, 2016 6:20:01 PM Departed sort facility
RICHMOND, BC Tuesday, July 26, 2016 6:20:00 PM Shipment in Transit
Vancouver, BC Tuesday, July 26, 2016 5:49:01 PM Picked up by Purolator
RICHMOND, BC Tuesday, July 26, 2016 5:49:00 PM Picked up by Purolator
Vancouver, BC Tuesday, July 26, 2016 5:47:01 PM Arrived at sort facility
RICHMOND, BC Tuesday, July 26, 2016 5:47:00 PM Arrived at Transfer Terminal
Deal Addict
May 22, 2003
2324 posts
1052 upvotes
Vancouver
Update after Live Chat...yes indeed my package has been sent to Ontario in error, and now I won't get it until August 4th....WTF?!?!?! Had I know such a f/u I would have picked it up myself
Deal Fanatic
User avatar
Feb 20, 2006
7540 posts
366 upvotes
Canada
Ugh, wow...that's ridiculous
Did you talk to newegg? Can they let you pick up the it and return the shipped one where you finally get it? If they are saying Aug 4, it's more likely going to be late than that...
Jermyzy wrote:
Jul 28th, 2016 1:19 pm
Update after Live Chat...yes indeed my package has been sent to Ontario in error, and now I won't get it until August 4th....WTF?!?!?! Had I know such a f/u I would have picked it up myself
He died for me, I live for him
Deal Addict
Aug 20, 2008
2494 posts
495 upvotes
North York
I missed a delivery yesterday from Purolator and now I have to drive to Scarborough to pick it up. I'm in North York. It's for that driving tracking thing that will earn me a $50 gift card. Debating whether it's worth the hastle at this point.
Deal Addict
Aug 27, 2009
2824 posts
1258 upvotes
sprzech wrote:
Jul 27th, 2016 5:21 pm
Anyone have any idea how Purolator handles deliveries to condos? It's a new place so I don't have a buzzer set up... will I just have to camp out in the lobby until it arrives? Smh. I wish the driver could just call my cell.
They will handle it by letting you pick it up from their depot 25 km away
Member
Jul 15, 2003
496 posts
137 upvotes
Cjohnson202 wrote:
Jul 28th, 2016 2:26 pm
I missed a delivery yesterday from Purolator and now I have to drive to Scarborough to pick it up. I'm in North York. It's for that driving tracking thing that will earn me a $50 gift card. Debating whether it's worth the hastle at this point.
Phone them up and ask them to re-deliver to a) your workplace or b) the closest Purolator shipping centre for pick-up. They do this quite readily and easily, in most cases.
Deal Guru
Jan 7, 2002
10789 posts
3509 upvotes
Waterloo, ON
#PurolatorFail: Customers are angry about massive backlog
When Dionne Laslo-Baker heard there could be a work stoppage at Canada Post, she turned to Purolator as a back-up to ship documents and marketing materials required to run her company, DeeBee’s SpecialTEA Foods.

Unfortunately, so did a lot of other businesses and consumers, causing volumes at Purolator to surge by up to 80 per cent. As packages pile up, Purolator, which is 91-per-cent owned by Canada Post, has been forced to impose earlier service cut-off times and temporarily drop time and day guarantees altogether.

Meantime, the mail continues to back up.

Companies and consumers waiting for long overdue letters and packages shipped through Purolator are venting their frustration on social media, including on Twitter with the hashtag #PurolatorFail...
veni, vidi, Visa
Deal Addict
Aug 20, 2008
2494 posts
495 upvotes
North York
Skipper wrote:
Jul 29th, 2016 6:26 am
Phone them up and ask them to re-deliver to a) your workplace or b) the closest Purolator shipping centre for pick-up. They do this quite readily and easily, in most cases.
Thanks for the tip. Got them to re-deliver it on Tuesday, when I'm home all day

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