A question of loyalty: WHO DO YOU BANK WITH? AND WHY?

[jsixone]

...or is it a question of loyalty?

With many factors, including customer transactional experience, convenience, internet high interest savings accounts, quality of service, and problem resolution, thrown into the mix, the average customer experiences a very different brand of personal banking today (in contrast to a banking system that existed during a much simpler time.)

Some will say that it has to do with bank loyalty. Most will say that bank loyalty is a thing of the past and a smart consumer will bank with the institution that offers the lowest rates and highest interest. And of course, others just don't care.

So, I can't help but wonder: Who do you bank with? And why?

Thank you in advance for your inputs.

[sunnybono]

TD Canada Trust!!!!

Their online banking is the best in North America, and the fact that their hours are a lot longer than most other banks, in case I need a bank draft or US or CDN currency.

sk

[Justin C]

ditto ... plus I like their business packages / services.

[lofidelity]

Thirding TD. Most branches in my area, and the cheapest (or free) service.

[notanexpert]

President's Choice for chequing (very happily since 1998), because I'm a cheap bastard, and BNS Total Equity Plan for Mortgage/HELOC, again because I'm a cheap bastard and they gave me the best deal on the combined interest rates.

[Diamondog]

President's Choice for chequing (very happily since 1998), because I'm a cheap bastard, and BNS Total Equity Plan for Mortgage/HELOC, again because I'm a cheap bastard and they gave me the best deal on the combined interest rates.

Has nothing to do with being cheap screw these banks raking in record profits year after year!

I bank with Presidents Financial as well have a mortgage through them, mortgage was as simple to get as could possibly be. I used just about every other bank and got sick of all the charges, lack of ability to see a teller without paying for it....waits in line to see a teller...I said to hell with it...I opened several PC accounts got a mastercard through them and a mortgage....the have just as much ability as any other bank.....any bank will give me what I want anyways within reason in terms of line of credit/loans so I don't need to be loyal to a bank to get these....love the free banking, between PC stores and CIBC no problems getting or depositing cash. Getting a bank draft was inconveinient but those are far and few in between. Also using the credit card I get a lot of free groceries and yes they are free I never carry a balance so no interest.

[Tofu Drift Shinji]

TD Canada Trust for proximity and service hours.

[siriuskao]

TD. Best web interface IMO (compare to scotia and hsbc)

[PuppyB]

LOL, u r too modest.

President's Choice for chequing (very happily since 1998), because I'm a cheap bastard, and BNS Total Equity Plan for Mortgage/HELOC, again because I'm a cheap bastard and they gave me the best deal on the combined interest rates.

[sibermage]

CIBC

I personally prefer CIBC web interface over TD's. Plus, I have one of the old accounts where I get unlimited transactions

[esq05]

TD here. I use PC for savings and thats it. Just need a teller sometimes when need to pay off bills and cant wait their holding days... like where they hold your money for 3-5 business days... so TD!!! (but PC for savings and credit card)!

[nerd]

A local credit union. great interest rates and unlimited FREE transactions

[jsixone]

TD here. I use PC for savings and thats it. Just need a teller sometimes when need to pay off bills and cant wait their holding days... like where they hold your money for 3-5 business days... so TD!!! (but PC for savings and credit card)!

Does TD offer a "CashBack type service" (a service that I currently receive at Scotiabank) where your first $200 deposited at an ABM (cash or cheque) is not held and automatically becomes available funds?


Also, for those of you who care for what J.D. Power and Associates have to say: http://www.jdpower.com/corporate/new...df/2006223.pdf

I think the majority of you who've posted thus far will be pleased with this 2006 report.

[Krox]

I personally use RBC and I have tried to do most of my banking with them. I know when I was looking for a mortgage they gave me the best competitive rate and were even willing to beat the best offer of a mortgage broker after the fact. They seem quite willing to do things to keep me happy. The offered me a preapproved LOC at prime +1 which is quite competitive.

My g/f used to bank with CIBC and left them b/c they were useless. She is now using TD canada trust. I have to say I their customer service is excellent. The only thing, I find their staff do not know a lot and don't have a lot of authority. My g/f applied for a LOC with them and the best they could do was prime +3% ( which is bad compared to RBC). My g/f makes double what I make and has a better credit score. Their CSR seemed a little embarrassed by the offer and said she didn't have the authority to change it. Also, my g/f bought some mutual funds for her RRSP and I was a little shocked that when the TD person couldn't give answers to some basic questions about MERs and such.


Also, personally I don't mind if the banks make huge profits ( i have stocks in most of them).

[notanexpert]

[QUOTE=jsixone;4870037]Does TD offer a "CashBack type service" (a service that I currently receive at Scotiabank) where your first $200 deposited at an ABM (cash or cheque) is not held and automatically becomes available funds?
QUOTE]

On my PC account, I have up to $20k available immediately, no holds. I got that when I first got the account, with a $2k overdraft limit. I thought they were being very generous with me considering that my income was not high, although my credit was spotless I believe.

Martin