Question: Over-billed by enercare for months. Can I demand interest?
After I moved to a new place, I've been charged with 2 water heater rentals (1 conventional and 1 tankless) from enercare since day 1. I noticed this in the very first bill I received, and called them to fix it. After hearing from a rep that the correction would take 2-3 billing cycles, I waited patiently but nothing was done. I called again today, and they said there's no record of ordering the fix and correction would take another 2-3 billing cycles.
Can I demand the same 1.5% monthly interest accrued over the entire period, just like I would pay for late payment?
Can I demand the same 1.5% monthly interest accrued over the entire period, just like I would pay for late payment?