RANT: Pearson terminal 1 -- what a crock!
I have never been in Terminal one before, so I was expecting something approaching a "state of the art" modern airport.
It took them about 90 minutes to get off the plane at terminal 1, get "bussed" to the gate, and go through customs -- where they were waived through without even so much as a question about what they brought back with them.
Not to mention the huge crowd in front of the "only" reception area they have for international flights. Now this was a Saturday afternoon and there was a flight coming in about every 15-20 minutes.
Then there's the short-term parking. Have you ever tried to get off the arrivals level to get to the parking garage? YOU CAN'T You have to go up to the departures level to get to the parking garage? WTF???
Their experience at T1 on the flight over there wasn't much better. While they were there well before the check-in time, they couldn't believe the disorganization and chaos surrounding the check-in process.
So this is what our ridiculously inflated airport fees are paying for?
It doesn't surprise me why people try to avoid Pearson when flying anywhere and travelling to Buffalo. (Mind you, if you're flying to Cuba, there really isn't much choice now, is there?)
Thanks, I feel much better now.