• Last Updated:
  • Jan 12th, 2018 8:58 pm
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[OP]
Deal Addict
Aug 19, 2016
1014 posts
350 upvotes

RBC DI is down

Anyone experiencing it?
Man, I just did some contributions to my son's RESP, TFSA, and RRSP. Was about to buy something, and it got disconnected.

It is down for like an hour now.
16 replies
Member
Mar 4, 2010
410 posts
103 upvotes
Toronto
ya its really hit or miss. was able to get for a few minutes and sell a few items off before being kicked off again
Deal Addict
Jul 30, 2001
2505 posts
741 upvotes
GTA
My investments don't even show up on my 'Accounts' page anymore. I wanted to add some shares of a stock that I had been watching but cannot.

This is really unacceptable during a trading day. I was already looking at other providers, this is just the extra motivation I need to move on.
Deal Addict
May 22, 2003
2372 posts
1062 upvotes
Vancouver
Sucks, but this happened before to other trading platforms as well. (see a couple posts below for TD)
Jr. Member
Jul 19, 2007
186 posts
139 upvotes
Sarnia
Ya its brutal, Hope its fixed soon.
Member
User avatar
Dec 27, 2008
280 posts
6 upvotes
Vancouver
any chance they will give us free trades on our DI account if we complain about the downtime?
Deal Addict
Mar 22, 2010
1299 posts
146 upvotes
snackk wrote:
Jan 3rd, 2018 12:34 pm
any chance they will give us free trades on our DI account if we complain about the downtime?
Tried it last time, they said no. Horrible platform in 21st century.
Deal Addict
May 22, 2003
2372 posts
1062 upvotes
Vancouver
Er...so I placed an order, and got a message saying order is complete but they can't provide confirmation. When I check order status, nothing is showing up under order status/activity history.
[OP]
Deal Addict
Aug 19, 2016
1014 posts
350 upvotes
Jermyzy wrote:
Jan 3rd, 2018 1:18 pm
Er...so I placed an order, and got a message saying order is complete but they can't provide confirmation. When I check order status, nothing is showing up under order status/activity history.
Did the stock ran away in terms of the price?
Deal Addict
May 22, 2003
2372 posts
1062 upvotes
Vancouver
Not particularly, but I don't want to place another transaction until I know this one has cleared...
Newbie
Jan 3, 2018
1 posts
This is terrible two days the service is not working correctly.
1 hour wait time on phone support.
I saw someone else order in my account.
My order history show a different quantity then my portfolio...
[OP]
Deal Addict
Aug 19, 2016
1014 posts
350 upvotes
wow, I can't do any trades online right now.
Same for you guys?
Deal Addict
May 22, 2003
2372 posts
1062 upvotes
Vancouver
I managed to place a couple trades this morning, then went down for a bit, managed to place another 2 trades just now.

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