Refub.io MIA?
I bought a tablet from Refurb.io in November as a Christmas gift for my wife. In mid-December I was wrapping it when I decided to open it up and setup Windows before I gave it to her. I discovered that the battery was shot so I emailed their customer care and got a response the next day saying they'd create an RMA for me for the battery. That was on December 21st. I responded that day saying that would be great and asking when we could process it. I haven't heard back from them since. I've e-mailed twice and left a voice message. They are not answering their phones this week or last and have not responded to my email in over 2 weeks. I know we had the holidays in between but their website says they were open most of the last couple of weeks, and they are simply not responding to my emails or calls. Has anyone heard anything like they're OOB? Has anyone else had to contact them lately and have they responded?
The tablet is otherwise fine but without a battery it's pretty limited.
Thanks.
The tablet is otherwise fine but without a battery it's pretty limited.
Thanks.