Reminder! Code of Practice: Scanner Price Accuracy

[HoleyMoley]

Nor did I say, or even suggest, that such a system exists. I said they could see if their CCTV may have captured someone tampering with price labels. Agreed it's a long shot, but it's still a possibility....

Nor did I say, or even suggest, someone tampering with price labels was the reasoning behind asking you to fill out a form with your personal information. I was perfectly clear - this is about internal fraud.

..... But asking customers to provide names/addresses isn't going to stop that kind of abuse. ....

I don't think you are qualified to evaluate a retail loss prevention program.

..... If store management suspects a dishonest employee they can advise them of their evidence,....

The evidence would be the customer SCOP form that was not completed.

..... They can even require them to get manager approval on all SCOP requests. ...

milleyt clearly stated the manager approved the SCOP in this instance. And managers are not immune to fraud against their employer.

..... There's no need to inconvenience/hassle customers.

But then what would you complain about?

[redgrandam]

Does anyone know if you have to pay the taxes if you get your item free?

No, you shouldn't. If it was over 10 dollars then some taxes would be due yes, but tax on a $0 item would be $0.

[jandb]

No, you shouldn't. If it was over 10 dollars then some taxes would be due yes, but tax on a $0 item would be $0.

Grrrr! I got duped at RCSS! I got a $3.50 item free but the cashier told me that I have to pay the taxes. So I paid 0.30. Doh. Thanks for the info. Ill know for next time.

[redgrandam]

Grrrr! I got duped at RCSS! I got a $3.50 item free but the cashier told me that I have to pay the taxes. So I paid 0.30. Doh. Thanks for the info. Ill know for next time.

Iirc when I worked there they had multiple codes to be used depending on taxes. Also, just think about it. If you had an item that sticker price was $25, scanned at $100. You should get it for 25-10=$15. Should you pay tax on the 100 or the 15? Obviously thr $15. Since its the same thing for under $10 items? Only it ends up at $0. Therefore one should pay the tax on the $0, as that is the selling price.

You could follow up with head office if you wanted. Maybe not for the money, but training is STILL lacking for this.