Video games, cds, dvds are exchanged for the same item only; you can't return them.
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Dec 10th, 2006 08:42 PM #1Deal Addict




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return policy futureshop/best buy
I know there is a 30 day return policy but does the item have to be brand new condition?
ie. I have a video game (for the nintendo wii) which I have opened. I bought it like 2 days ago and have the receipt. Does anyone know if I can return it since I have removed the plastic wrap around it? (it's from future shop.)
thanks in advance.
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Dec 10th, 2006 08:59 PM #2Member


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Dec 10th, 2006 09:04 PM #3Deal Addict




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well that sux, can I exchange it for a different game?
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Dec 10th, 2006 09:07 PM #4
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Dec 10th, 2006 09:20 PM #5
If you could exchange games, you could just buy a game, play it for a month and then exchange it for another one. Or, you could easily install/copy a PC game, find a crack and then get an exchange for another one.
That's why you can't exchange games, unless it's defective. Only makes sense or else everyone would be taking advantage of it. You shouldn't buy games unless you know that you want to keep it. Best thing to do now is sell it to EB or something.
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Dec 11th, 2006 06:33 PM #6Member


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I agree people don't read...
Due to copyright laws, computer and game console software, music CDs, DVDs and videos in opened packages may only be exchanged for the same item. Terms and conditions are subject to change without notice.
and
Computer and Game Console Software, Music CDs, DVDs and Videos - Unopened products may be returned or exchanged within 30 days of purchase and opened products may be exchanged for the same item (no refunds) within 30 days of purchase.
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Dec 11th, 2006 06:35 PM #7no, ppl read. its just that a lot of ppl are lazy. they would rather spend 2 mins making a thread, and wait 15 mins for someone to tell them the answer rather than spend 30 secs looking up the policy on their receipt or the website.
Originally Posted by anastasia1009
_______________
God save us from organized religion.
Back for a limited engagement.
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Dec 11th, 2006 06:49 PM #8Member


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took me less than 1 min and I was drinking some water while searching
http://www.futureshop.ca/information...gon=&langid=EN
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Dec 11th, 2006 10:07 PM #9Deal Addict




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ok relax ppl, I'm lazy, cry me a river, just was easier for me to ask here jeeez
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Dec 11th, 2006 10:08 PM #10Deal Addict




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Dec 11th, 2006 11:11 PM #11Deal Guru




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And I suppose you want someone to hold your hand and walk you through life? Google "best buy Canada return". That takes a mere 10 seconds to type and Google. Another 30 seconds and you have found the information.
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Dec 11th, 2006 11:36 PM #12
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Dec 12th, 2006 12:00 AM #13Deal Guru




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Dec 12th, 2006 12:03 AM #14Deal Addict




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FS and BB sucks anyway. I tried to exchange an XBOX 360 game cause my 360 wouldn't read it (other games worked fine). The rep tested the game on his own system and it read fine and said that he wouldn't exchange it for me. I told the guy I don't care and demanded an exchange. I said I won't come again if the exhcanged copy didn't work, he said fine then and let me exchange it. So much of a hassle. The disc was in like new scratchless condition. It wasn't like I was exchanging for a new copy cause my disc was totally scratched. Garbage
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Dec 12th, 2006 11:33 AM #15Deal Addict




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hmm.. don't you get an exchange for the same title? then couldn't you return that WITHOUT a receipt for store credit? then buy another game? or something like that... they're return policy doesn't state anything about returns with no receipt. what's the case on that?
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