RMA Shipping

[Blackmajik]

Going to RMA a SSD to Corsair and unfortunately they don't have any depots in Canada. Since the SSD weighs next to nothing and is compact what is the best way of shipping it back? I was thinking of throwing it into a protective shipping envelope and sending it back. Also which courier should I use which has a tracking number and insurance together which provides the cheapest rates. Once the RMA is received and processed and sent back, do I have to pay taxes and duties on it?

[Coz4k]

Going to RMA a SSD to Corsair and unfortunately they don't have any depots in Canada. Since the SSD weighs next to nothing and is compact what is the best way of shipping it back? I was thinking of throwing it into a protective shipping envelope and sending it back. Also which courier should I use which has a tracking number and insurance together which provides the cheapest rates. Once the RMA is received and processed and sent back, do I have to pay taxes and duties on it?

Read your corsair warranty contract. It clearly says that you have to pay the shipping and that you are subject to custom fees/taxes and duties.

How do i know ? I read it when i wanted to rma my psu. Did not return it since i was ending paying the psu in shipping and fees. Thats ****ing ********.

[Blackmajik]

Read your corsair warranty contract. It clearly says that you have to pay the shipping and that you are subject to custom fees/taxes and duties.

How do i know ? I read it when i wanted to rma my psu. Did not return it since i was ending paying the psu in shipping and fees. Thats ****ing ********.

Doesn't customs allow products that specify they are for warranty issues or repairs? If I'm not mistaken, Corsair will eat the shipping cost sending it back.

[Coz4k]

Doesn't customs allow products that specify they are for warranty issues or repairs? If I'm not mistaken, Corsair will eat the shipping cost sending it back.

Yes they pay the send back shipping.

The only time i requested a part for them they screwed the papers and i had to pay 15$ of fees on a 29.99$ value computer case side panel (was a replacement part they shipped to me)

[Blackmajik]

Thanks for the heads up on this one. I guess it will be tossed in the garbage or given to someone who really wants to spend the trouble considering the shipping will be around $20, taxes and duties on a $150 part minus $100 (going to sell it to someone) and the profit is marginal at best.

[Coz4k]

Thanks for the heads up on this one. I guess it will be tossed in the garbage or given to someone who really wants to spend the trouble considering the shipping will be around $20, taxes and duties on a $150 part minus $100 (going to sell it to someone) and the profit is marginal at best.

I would rma it.

Just call them to make sure they fill the papers right.

Even if they miss (as usual) you can refuse the package and call corsair in order to have them fix the situation.