My 29.99 500u is expiring in August 2020, chatted with FB today, was able to get the 500u for 49.99 for another 12 months starting when my old promo expires. If there is a better offer for my account anytime up to then, they will be able to change it according to the Sr. If I wish to cancel it anytime , there is no contract or cancellation fees to worry about. So I took the offer.
Rogers
Rogers Cable Retentions & New Customers Deal Thread! - If new, read OP/thread summary
- SCORE+787
- jeffyjaixx
- Deal Guru
- Feb 28, 2006
- 12917 posts
- 6423 upvotes
- icesticles
- Jr. Member
- Jan 21, 2012
- 186 posts
- 258 upvotes
- Toronto
Looking for a Rogers rep, internet only, M2N area !
- tomika7
- Newbie
- Oct 16, 2014
- 95 posts
- 55 upvotes
- Toronto, ON
So you didn't get a deal you just removed 50 channels.ninety5teg wrote: ↑ My promo was coming to an end in July so I called the Loyalty department twice within 2 weeks and was told were no promo they can offer me. I then decided to escalate this to the Ombudsman; threatening them in the email that I would be cancelling all 5 (yes I have all my services with them) of my services with them and going to Bell. I receive a email the next day to call the management office and from there I was able to get this deal with the option of dropping back to the popular package for $114.99 if I didn't want the Premier package.
You downgraded from premier to popular and you think you got a deal?
Good luck next year haha
Next year you will remove tv to get to 100$?
- tomika7
- Newbie
- Oct 16, 2014
- 95 posts
- 55 upvotes
- Toronto, ON
U must be in a targeted condo with many other providers available and they wanna make sure you don't leave.jeffyjaixx wrote: ↑ My 29.99 500u is expiring in August 2020, chatted with FB today, was able to get the 500u for 49.99 for another 12 months starting when my old promo expires. If there is a better offer for my account anytime up to then, they will be able to change it according to the Sr. If I wish to cancel it anytime , there is no contract or cancellation fees to worry about. So I took the offer.
People in areas where no FTTH available from bell fiberstream or beamfield hardly ever get any offers.
- CrazeeGhost
- Sr. Member
- Nov 25, 2014
- 503 posts
- 177 upvotes
- Toronto, ON
Looking for a Rogers rep, internet only, M1B area.
Koodo Mobile ⬆ Virgin Plus ⬆ Public Mobile ⬆ Windscribe ⬆ Ebates / Rakuten ⬆ Ritual ⬆ SkipTheDishes ⬆ Uber / UberEats ⬆ Tangerine ⬆ Chef's Plate ⬆ Rover
- Rogues2017
- Deal Addict
- Sep 10, 2017
- 1452 posts
- 888 upvotes
My installation date is scheduled for today and the technician calls and says he doesn’t have a modem and instead I need to call Rogers. I did that and they put me to Buyer’s remorse department who would help me chase the outlet that has the gigabit modem(apparently that’s the only one that works with my package of 1 gig), she checked with warehouse and they don’t this modem in warehouse. It wasn’t mentioned in my offer that they would ship it or I need to collect it from any outlet. Some loose ends there to be expected there for the ones who are in the same boat.
- Jesse001
- Banned
- Apr 26, 2020
- 26 posts
- 30 upvotes
that's exactly what I got. $175 for gig internet + premiere TV.crashxxx wrote: ↑ coming back to clarify my previous rant. bill from jun25 - jul24 just came in. as it turns out, the ONLY promo pricing that was disappearing was the crave/hbo/movies $19.99 and a monthly reoccurring $30 credit off the bundle.
my new monthly post-tax is in fact $175.08 (~ $50 higher, not the end of the world. I'm going to drop the crave/hbo/movies to save that extra $20 and later on try for some better offers.
there is still a $70 bundle discount which isn't labelled as a promo valid until a specific date.
anyway, im switching to beanfield for internet only and cutting rogers... i was thinking of calling them up and doing the song and dance but honestly, i can't be bothered to waste my time... and Beanfield will still be cheaper for me..
- trixR4kids
- Deal Fanatic
- Jul 15, 2005
- 8018 posts
- 1780 upvotes
- Toronto
I have 2 accounts with Rogers and was looking to set up a 3rd. They literally directed me to the website pricing (I wanted Internet only), such a bad experience.
Going to try asking Bell but I doubt it'll get any better in this current situation.
Going to try asking Bell but I doubt it'll get any better in this current situation.
- WorldIRC
- Moderator
- Sep 27, 2003
- 11121 posts
- 3367 upvotes
- Newmarket
I got Gigabit for $50 last week. I live in an area with only Bell FTTN competing.
RFD Forums Moderator
- EscaBoi
- Deal Addict
- Dec 19, 2005
- 1698 posts
- 343 upvotes
- Toronto
Wasted over an hour on FB chat, offered $20 off my current bundle (home phone, internet, TV). I asked to switch to Ignite TV and told they aren’t having people over to install. I thought I saw online they say it’s self install. Credits expire in 3 days, might be time to switch to Bell.
- dxbender
- Sr. Member
- Jan 4, 2008
- 942 posts
- 413 upvotes
- Mississauga
$20 off isn't exactly so bad given everyone else's situation. If they offered me $20 off right now, I'd take it and it buys me time until I can switch.EscaBoi wrote: ↑ Wasted over an hour on FB chat, offered $20 off my current bundle (home phone, internet, TV). I asked to switch to Ignite TV and told they aren’t having people over to install. I thought I saw online they say it’s self install. Credits expire in 3 days, might be time to switch to Bell.
- ninety5teg
- Deal Addict
- Sep 23, 2008
- 2963 posts
- 481 upvotes
- Scarborough
I think you misread my thread or I did not explain it properly. I got the the Premier package for $124.99. I also have a note that if I want to drop to the popular package it would be $114.99. How did I downgrade? Furthermore I never had Premier to begin with!
Telus: $50/100GB CAN/US 5G+
Rogers $34/40GB 5G+
Rogers $34/40GB 5G+
- Rogues2017
- Deal Addict
- Sep 10, 2017
- 1452 posts
- 888 upvotes
My side of the story. I was offered 1 GIG for 79$ incl tax for 12 months on 19th and I was confirmed that the modem will be shipped to me on 29th (today). The technician who was supposed to install it, called me and said that since i dont have the gigabit modem and neither does he, he cant do anything , so i called Rogers and they dont know when will they get the gigabit modems from manufacturer(she guess maybe 2 months later!!!!) so i was donwgraded to 300u for 10$ less, so that modem is available at local store, now i am paying 60+ tax for 300u versus the original offer of 1 gig for 79$. What can I say, I am ROGERRED....
- Ameliaski
- Member
- Sep 9, 2015
- 296 posts
- 208 upvotes
- GTA
Gigabit pricing expires in July was paying $70 taxes in in M1C area. Any reps in here willing to help with any advise? or any advise is appreciated.
- thecomputer
- Newbie
- Apr 25, 2007
- 91 posts
- 64 upvotes
- Toronto
My year long 300u promotion (~$37 after taxes) came to an end last week, so I chatted with support and essentially got the normal rates (300u for $73.44 plus taxes). After some back and forth, I decided to cancel one week from now.
Today, I got an email saying "Lets make things right" with a number. They offered $64.99 for 300u. Any other avenues to explore? Is FB chat any better?
Today, I got an email saying "Lets make things right" with a number. They offered $64.99 for 300u. Any other avenues to explore? Is FB chat any better?
- Saini
- Member
- Apr 29, 2006
- 426 posts
- 181 upvotes
- Brampton / Caledon
Winback offered $39.99 for 300u literally the day after I put in my cancellation request. This was a few weeks ago and L6P area code.thecomputer wrote: ↑My year long 300u promotion (~$37 after taxes) came to an end last week, so I chatted with support and essentially got the normal rates (300u for $73.44 plus taxes). After some back and forth, I decided to cancel one week from now.
Today, I got an email saying "Lets make things right" with a number. They offered $64.99 for 300u. Any other avenues to explore? Is FB chat any better?
- Presents
- Sr. Member
- Jul 7, 2016
- 602 posts
- 1228 upvotes
Adding a DP. Got your offer after trying a few times. 75u Ignite Internet for $54.99 per month + tax for 12 months; no term, no contract.foresthiller2 wrote: ↑ One more data point:
I am currently on the same plan, with expiry date in August. I called in to cancel, and was offered $54.99+HST after promo expiry. I refused the offer.
I live in a house in the City of Toronto (former City of York).
I ended up taking it. With the WFH situation I cannot have disruption to my service. I will continue to monitor for deals as I can switch from this. At the very least it is cheaper than the $84.99 it would jump to if I let my promotional offer expire.
Not a great deal but better than nothing. We only have 2 users and just for WFH so 75u is good enough.
- 31337hacker
- Member
- Jun 24, 2019
- 223 posts
- 190 upvotes
- Toronto
I'm hoping to get a similar offer. Either that or 500u for $49.99. I just set a cancellation date for July 6th with a Live Chat rep.
I was originally hoping to get the $49.99 Gigabit offer. They offered me 500u for $59.99 again. I paid $37.99 for a year and I don't want to pay nearly double that for another year.
EDIT: An update: I received a "What can we do to change your mind?" email a day after putting in the cancellation for July 6th. The fella that spoke to me first offered 300 Mbps for $64.99. I declined and mentioned that the loyalty offer I got was better (500 Mbps for $59.99). He looked into it some more and came back with 500 Mbps for $49.99 which I accepted. The price is good for 1 year and on the plus side, I can finally see my internet usage under MyRogers account. I wasn't able to do that before because of an issue on their end.
If you want 500 Mbps for $49.99, then call in to cancel and set the date for 1 week ahead. Then call the number they give you in the email and decline the 300 Mbps/$64.99 offer.
Last edited by 31337hacker on Jun 30th, 2020 1:03 pm, edited 1 time in total.
- shahrukhan60
- Newbie
- May 19, 2016
- 37 posts
- 34 upvotes
I was googling if anybody else had complained about the current policies of Rogers and came across this tweet. I don't have a Twitter account, but if you guys have twitter accounts, you should definitely "encourage" or whatever it's called (lol) the Tweet to give this Tweet more traction. Hell, we even share the same last name...Turns out that all "Khans" are looking for deals from Rogers after all! Lol Here it is:
- RogersisRobbers
- Newbie
- Jun 22, 2020
- 22 posts
- 11 upvotes
Good idea!shahrukhan60 wrote: ↑ I was googling if anybody else had complained about the current policies of Rogers and came across this tweet. I don't have a Twitter account, but if you guys have twitter accounts, you should definitely "encourage" or whatever it's called (lol) the Tweet to give this Tweet more traction. Hell, we even share the same last name...Turns out that all "Khans" are looking for deals from Rogers after all! Lol Here it is:
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