Ongoing Deal Discussion

[Rogers] Roger's Cable Retentions & New Customers Deal Thread! (2017) *READ THREAD SUMMARY*

Deal Addict
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Jun 26, 2004
3770 posts
180 upvotes
Markham
zackcheng wrote:
Jun 12th, 2018 11:38 am
How many days before your pre-set cancellation date did you receive your Winback email? I also set a date and just wanted to know when to expect it.
I called last night to put in the cancellation notice for Jun 27th and got a winback email about 30min ago, hope I can get something good from winback!
Deal Fanatic
Jan 16, 2008
7711 posts
183 upvotes
i-o_o-i wrote:
Jun 12th, 2018 12:24 pm
I called last night to put in the cancellation notice for Jun 27th and got a winback email about 30min ago, hope I can get something good from winback!
did you cancel all your services? or just one
i want the $24.99/500u, but don' twant to lose my VIP
Deal Addict
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Jun 26, 2004
3770 posts
180 upvotes
Markham
sienna owner wrote:
Jun 12th, 2018 12:26 pm
did you cancel all your services? or just one
i want the $24.99/500u, but don' twant to lose my VIP
I cancelled all my services, it isn't actually cancelled until Jun 27th, so I think VIP is still on my account until my cancellation date. From the offers people are getting in this thread, if you're doing cable and internet it seems you'll get better pricing with a new package than grandfathered VIP so I'm not too concerned about losing VIP.
Deal Addict
Nov 15, 2006
1401 posts
255 upvotes
sienna owner wrote:
Jun 12th, 2018 12:26 pm
did you cancel all your services? or just one
i want the $24.99/500u, but don' twant to lose my VIP
is vip really different from premier? you could check which channels you would lose out on and try to negotiate having it added back as add-on package.
got 94.99 for home phone + 500u internet + premier tv for 2 years. didn't need home phone but for the same price, if included, the price is guaranteed for 2 yrs so why not.
+ 3 months free.
Newbie
May 19, 2017
59 posts
37 upvotes
zackcheng wrote:
Jun 12th, 2018 11:38 am
How many days before your pre-set cancellation date did you receive your Winback email? I also set a date and just wanted to know when to expect it.
They emailed me the day after I set it. I always set it for the last day of the current bill.
Deal Fanatic
Jan 16, 2008
7711 posts
183 upvotes
jessicacha wrote:
Jun 12th, 2018 1:04 pm
is vip really different from premier? you could check which channels you would lose out on and try to negotiate having it added back as add-on package.
got 94.99 for home phone + 500u internet + premier tv for 2 years. didn't need home phone but for the same price, if included, the price is guaranteed for 2 yrs so why not.
+ 3 months free.
with VIP....i get a ton of channels with the digital adapter
if i went to the newer cable plans, the digital adapters would only give a the bare bones of channels
the only way to get the "other" channels (think TSN, CNN, etc), i would need a digital box, and i don't own any
FYI: there are 5 TVs in my household...4 are used regularly.
Jr. Member
Jun 9, 2002
149 posts
36 upvotes
sienna owner wrote:
Jun 12th, 2018 1:37 pm
with VIP....i get a ton of channels with the digital adapter
if i went to the newer cable plans, the digital adapters would only give a the bare bones of channels
the only way to get the "other" channels (think TSN, CNN, etc), i would need a digital box, and i don't own any
FYI: there are 5 TVs in my household...4 are used regularly.
Yea, you would lose everything above channel 28 with the DTAs (and then it would jump to channel 60 or something when you surfed passed it).
Deal Fanatic
Jan 16, 2008
7711 posts
183 upvotes
mockingbird wrote:
Jun 12th, 2018 2:31 pm
Yea, you would lose everything above channel 28 with the DTAs (and then it would jump to channel 60 or something when you surfed passed it).
one of the main reasons i "fought" to keep it
my "discount" for that ends nov 1st...hopefully i can get that renewed again
Sr. Member
May 11, 2009
562 posts
164 upvotes
Office of the president renewed my Ignite + VIP bundle for another year. Took many many calls though. Really annoying.
Deal Addict
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Oct 29, 2005
2341 posts
36 upvotes
Brampton
just checked my spam mailboxes for winback's email and it was there!

I got offered the $40 gigabit and 90$ popular tv + gigabit internet deals....
Newbie
User avatar
Aug 11, 2009
58 posts
18 upvotes
Mississauga
What's the new Winback number? Has it changed?

My phone was out of service and the email I signed up with is completely gone.
Newbie
Sep 22, 2017
6 posts
1 upvote
Got offered 24.99 500u internet and 30% off cable from office of the president back when the 500u deal was on. Asked them to post date new promo to when my $99 gigabit promo ended. Now that it’s time for new promo to kick in I’m told all I’m getting is 24.99 internet, no discount on cable. After speaking to many agents and all of them seeing the 30% note they tried to explain it away that the tv discount is applied to internet to get it to 24.99. Waiting for another call from office of the president. If not resolved, has anyone dealt with crtc? How long is resolution time?
Newbie
May 19, 2017
59 posts
37 upvotes
mend4480 wrote:
Jun 12th, 2018 6:45 pm
Got offered 24.99 500u internet and 30% off cable from office of the president back when the 500u deal was on. Asked them to post date new promo to when my $99 gigabit promo ended. Now that it’s time for new promo to kick in I’m told all I’m getting is 24.99 internet, no discount on cable. After speaking to many agents and all of them seeing the 30% note they tried to explain it away that the tv discount is applied to internet to get it to 24.99. Waiting for another call from office of the president. If not resolved, has anyone dealt with crtc? How long is resolution time?
I would just take one of the current winback deals, I calculated your 24.99 500U + premier tv 30% discounted and it's $95. Win back got me gigabit + premier for 104+tax, I think they could do popular for like 88.
Member
Sep 21, 2015
488 posts
168 upvotes
London, ON
TheRealSwatson wrote:
Jun 12th, 2018 8:34 pm
I would just take one of the current winback deals, I calculated your 24.99 500U + premier tv 30% discounted and it's $95. Win back got me gigabit + premier for 104+tax, I think they could do popular for like 88.
500u + popular can be obtained at 74.98

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