Ongoing Deal Discussion

[Rogers] Roger's Cable Retentions & New Customers Deal Thread! (2019) *READ THREAD SUMMARY*

Newbie
Nov 1, 2013
32 posts
6 upvotes
Richmond Hill, ON
Only took 36 minutes and I got Gigabit Internet + Popular TV including modem rental and 2 PVRs for $99.99. I live in the Maple area of Vaughan, Ontario. I don't live in a Bell FTTH area. Typically I have to speak to multiple agents and it takes days to renegotiate, but tonight - 1 person (Evan) and no escalation. It is only for 12 months - I tried to push for 24 months. I probably could have pushed for Premier but I don't really need it so I'm thrilled as I was paying $117.99 previously. Thanks to everyone for all of their help here!!
Sr. Member
Mar 15, 2010
620 posts
139 upvotes
Richmond Hill
dgreensp71 wrote: Only took 36 minutes and I got Gigabit Internet + Popular TV including modem rental and 2 PVRs for $99.99. I live in the Maple area of Vaughan, Ontario. I don't live in a Bell FTTH area. Typically I have to speak to multiple agents and it takes days to renegotiate, but tonight - 1 person (Evan) and no escalation. It is only for 12 months - I tried to push for 24 months. I probably could have pushed for Premier but I don't really need it so I'm thrilled as I was paying $117.99 previously. Thanks to everyone for all of their help here!!
Did you call retention (Via cancel service using Rogers main line) or different number?
Sr. Member
User avatar
Mar 4, 2009
537 posts
180 upvotes
Ottawa
I did a live chat yesterday and was offered the following:

Popular TV + HD PVR + HD Box
Gigabit Internet + Modem
Basic Home Phone with 2 features + Free Canadian Long Distance + Unlisted Number
$121 + tax ($137.27 total)
$116 + tax ($131.61 total) if I wanted to go with Ignite500 instead of Gigabit.
No contract, discounts guaranteed for 1 year, but price not guaranteed.

I turned it down and called today to cancel, the best she could offer me was $158 for the above with Ignite500, which I turned down as well.

Did live chat again and was offered the same deal as before, so this time I took it. The guy also include 2 months of HBO and Hollywood Suite and said I could upgrade my modem to the Gigabit modem. I think I could have maybe saved $10-$20/month more, but my current promos expire tomorrow and I didn't feel like screwing around any more. Plus it was like pulling teeth last year getting the additional HD box rental included so I figured I should just keep my mouth shut and take the deal :)
Newbie
Nov 23, 2012
17 posts
Ottawa
I’m a Bell customer. I did a live chat to see what new customer deals for Rogers. I was offered this and wasn’t wowed.

Ignite TV: Popular (covers channels you watch) + crave/movies/HBO
equipment: 3 ignite TV boxes
Internet: Rogers ignite 150U (150mbps download speed) 
Usage:  unlimited
Modem rental included
home phone: Unlimited Canada + US calling
Monthly fee: $189.99
Installation Fee: $149.99 , waived off

Bonus offer: $150 prepaid mastercard gift card

He then took $20 off per month for 12 months for a total of 169.99 plus tax.
Deal Addict
User avatar
Aug 12, 2010
1078 posts
734 upvotes
Southern Ontario
After many calls/chats/cancellation got package that I'm happy with

300u, Select TV, 12 mos. Crave/Movies/HBO $86 incl tx/mos
Member
User avatar
Jan 5, 2017
282 posts
104 upvotes
OotP offered $160/mo for what I currently have. That is $40/mo more than what I am currently paying.
PopTV/Inter500/HP.
I was quoted Ignite for cheaper....sheesh :facepalm:
Newbie
User avatar
Nov 23, 2012
10 posts
3 upvotes
Just had a Rogers rep come by the house today (Riverdale Toronto) and offered me the following:
- Ignite internet Gigabit
- Ignite Select TV + extra ignite box
- Home phone (Unlimited Canada-wide calling +3 features)
$104.99 + tax
Guaranteed savings for 12 months

He also threw in:
- HBO/Crave/Movies for 12 months
- waived installation fee
- $150 Pre-paid MasterCard
Newbie
Jun 15, 2014
33 posts
6 upvotes
Did a live chat tonight as a new customer and offered/accepted (also Riverdale Toronto oddly similar to the last person!):
- Gigabit
- Popular TV
- Home phone
- 2 yrs of HBO/Crave
- 150 mastercard
- free install
- smart home monitoring x 2 yrs

114.99+tax
Sr. Member
Mar 15, 2010
620 posts
139 upvotes
Richmond Hill
canadian469 wrote: Did a live chat tonight as a new customer and offered/accepted (also Riverdale Toronto oddly similar to the last person!):
- Gigabit
- Popular TV
- Home phone
- 2 yrs of HBO/Crave
- 150 mastercard
- free install
- smart home monitoring x 2 yrs

114.99+tax
Wow! they also included smart home monitoring x 2 yrs
good for you
Jr. Member
User avatar
Feb 27, 2014
111 posts
15 upvotes
canadian469 wrote: Did a live chat tonight as a new customer and offered/accepted (also Riverdale Toronto oddly similar to the last person!):
- Gigabit
- Popular TV
- Home phone
- 2 yrs of HBO/Crave
- 150 mastercard
- free install
- smart home monitoring x 2 yrs

114.99+tax
This is what I'm looking to to try to get through facebook messenger(minus the home monitoring). Not a new customer though.
Newbie
Jun 15, 2014
33 posts
6 upvotes
I should mention to clarify the price itself is also only for one year. So I'm not really sure how the 2 yrs of HBO and smart home monitoring really work since I will probably angle for a different plan/bell when the price is going to go up.
Deal Fanatic
Nov 11, 2008
7634 posts
1399 upvotes
On my parents account, the old rate was 104 + tax for ignite 500, popular, fairchild

Did a live chat and they applied new discount which will make it 102.99 + tax. My parents are happy. It's not the BEST deal, but they're happy about it.
Newbie
Aug 22, 2016
10 posts
1 upvote
There's a Rogers rep camping in my building. She's offering $32.99+tax for ignite 300 for 12 months. Seems really nice since I'm paying $30 to Virgin now. Only thing is I could not get the service to start after end of April.

Question: do Rogers' annual $5 increase apply to those deals? Or just regular prices?
Newbie
Jan 20, 2016
3 posts
canadian469 wrote: Did a live chat tonight as a new customer and offered/accepted (also Riverdale Toronto oddly similar to the last person!):
- Gigabit
- Popular TV
- Home phone
- 2 yrs of HBO/Crave
- 150 mastercard
- free install
- smart home monitoring x 2 yrs

114.99+tax
I got the same deal via chat. I'm happySmiling Face With Open Mouth

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