Ongoing Deal Discussion

[Rogers] Roger's Cable Retentions & New Customers Deal Thread! (2019) *READ THREAD SUMMARY*

Deal Addict
User avatar
Mar 18, 2006
2290 posts
324 upvotes
Kitchener, ON
vistaliving wrote:
Apr 23rd, 2019 10:54 am
I got this in the mail but don't plan on converting yet. Past Rogers techs have advised me that Ignite TV might not work well for couple of TVs in my house due to wifi signal issues. If I go with Ignite TV, he says I may have to invest in a MESH system so might defeat any monthly savings.

I have to keep my modem in the basement as it has the newest coax lines in my house. My main floor wiring has poor signal due to hidden splitter(s) buried in walls/ceiling. And apparently the new ignite tv modems are loud and can make strange noises so I don't want to install that near bedrooms.

Sounds like something people have come across in the past based on google searches and Rogers community forums feedbacks/complaints.

Posting the letter in case someone can use it to leverage their own deal. You'll probably get pushback like it's area dependent, time limited, field agent limited, etc. All regular dialogue. I have chatted with Rogers recently and it sounds like they are waiving installation if you push hard enough.

Rogers Tech also indicated that Digital Tv will be slowly phased out which I think has been mentioned on RFD before.
Where are you located if you don't mind me asking?
Newbie
Apr 22, 2019
25 posts
Could you please send me the contact information for this rep? Thank you
Member
Dec 8, 2009
336 posts
48 upvotes
As 20-year Rogers customer, I have to pay over $80 for 75u. I will cancel everything.
Member
Jun 11, 2005
232 posts
47 upvotes
Markham
I called that number and asked about that offer and it’s not available to existing customers only for new activations. I’m in Markham if it helps, maybe it’s a Mississauga specific offer right now.
Newbie
Jan 21, 2019
11 posts
6 upvotes
sillysimms wrote:
Mar 30th, 2019 12:24 pm
I currently have very basic cable with Rogers (under $20/month) and cable internet with Carrytel ($34.99/month for 75/10).

Rogers called with an offer they "said" was for existing customers only. 75/10 Internet for $25/month. Unlimited including modem with price guarantee for a year

It's less than I'm paying now. Is it worth it or does Rogers have better offers? The 75/10 works fine for me. I don't need a higher speed if it costs more and don't need additional cable service
Where did you get the Carrytel cable internet at $35? Any link? Thanks.
Newbie
Apr 22, 2019
25 posts
Can I pls have the contact informations of this sale rep ? Thank you
Deal Fanatic
User avatar
Jan 11, 2008
7412 posts
864 upvotes
GTA
sinceremba wrote:
Apr 23rd, 2019 9:54 pm
Thanks. Seems that is expired offer, not sure if they still have the promotion price for cable internet. On one site, I only see one month for $25, and then $39.99 from the 2nd month.
I signed up last June so I know their promotions are always changing
When your mind says give up, hope whispers "one more try"
Never say never
Newbie
Sep 30, 2012
89 posts
10 upvotes
Markham
My existing promo of for 500u ended and it went from approx $30 staight to $130.
Got a call from Rogers and the cheapest was offered $75 for 75u + Tv (which I don't need).
Took it for now, but need to look for something better. This promo sucks.
Member
May 19, 2013
382 posts
4472 upvotes
Vaughan
pankrah1 wrote:
Apr 23rd, 2019 10:35 pm
My existing promo of for 500u ended and it went from approx $30 staight to $130.
Got a call from Rogers and the cheapest was offered $75 for 75u + Tv (which I don't need).
Took it for now, but need to look for something better. This promo sucks.
Personally I'd call in to cancel that asap. That's a terrible deal especially since you don't need the tv so you're basically paying $75 for 75 /10.

The general Rogers retention promo atm seems to be $55 for 300u, $60 for 500u and $65 for gigabit since I've read a couple of people getting offered the same. I was too and took the 300u, asked the reps if there was anything else they could do and got some credits thrown in. It's not the best deal, but it's good enough for now since my promo was going to end soon so I couldn't play the waiting game. If you're in an area with Bell's gigabit fibre available you can use that as leverage and get better promos.

If you don't get offered anything better after cancelling and don't mind switching to a different ISP, Carrytel/Cannet has 150/15 for $50 atm (Carrytel has no activation fees while Cannet is $70). That was my fallback plan and it's better than what you're on currently at least.
Sr. Member
Apr 25, 2017
705 posts
493 upvotes
Richmond Hill
pankrah1 wrote:
Apr 23rd, 2019 10:35 pm
My existing promo of for 500u ended and it went from approx $30 staight to $130.
Got a call from Rogers and the cheapest was offered $75 for 75u + Tv (which I don't need).
Took it for now, but need to look for something better. This promo sucks.
same situation, 500u promotion end in June and when I log in to the rogers account, they offer me $49.99/month for Ignite Internet Gigabit

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