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Rogers Gigabit Internet Technical Discussion

  • Last Updated:
  • Mar 25th, 2017 11:26 pm
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Deal Addict
Mar 18, 2006
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Does anyone know what the latest firmware version the 3552 should have?
Deal Guru
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Dec 12, 2009
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Toronto
cyphon21 wrote:
Mar 15th, 2017 11:21 pm
Does anyone know what the latest firmware version the 3552 should have?
I have no idea. The thing works fine right out of the box and has continued to work. I don't think it has the same firmware related problems as the latest modem.
Deal Addict
Mar 18, 2006
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will888 wrote:
Mar 15th, 2017 11:33 pm
I have no idea. The thing works fine right out of the box and has continued to work. I don't think it has the same firmware related problems as the latest modem.
Ended up seeing in the Beta forum thread its .21, I am in .19. For the most part I agree, but I've been seeing issues lately and I was curious to see if anything has been addressed in a new firmware version. Did a factory reset, changed up SSID and pass as well, seems to resolve some intermittent issues I was having.
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Aug 20, 2012
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Pacific Ocean
cyphon21 wrote:
Mar 15th, 2017 10:28 pm
I get a solid 30 all day. I remember initially signing up for the 50. Will this code change mess something up? Or should it have been aligned from the start? If so, I will contact the concierge line you indicated above.
Like my post says... you will get "up to 50" (robbers legalese to prevent u from getting an actual solid 50 every time) if 1. your area has the physical infrastructure to support 50 mbs and 2. you have the proper robbers code to access it. I assume if you put a 50 code in an area that doesnt have 50 available it will default to 30, which sounds like what ur getting. Call concierge and find out. Good luck.
If the glove don't fit you must acquit! #WINNING
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Aug 20, 2012
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soyelmatador wrote:
Mar 15th, 2017 5:25 am
There are 3 versions of white brick formally it is known as Coda 4582.
white with one black dot in the area close to the power cable. There is another one with 2 black dots. And a third one with no dots at all. Which is the one you were given?
Additionally you could access the info about your modem if you type from your computer on the web address line "192.168.0.1" (without the "). When you enter that line it will open you a window to fill in to access your modem. In username you type cusadmin and in password you type the password you used to register your modem. Once inside your modem you will have a series of options to check. You probably have something that looks like the info below

System Information
This menu displays general information of the device
Hardware Version 1A
Software Version 2.0.10.24
Gateway Serial Number _ _ _ _ _ _ _ _ _
Knowledgeable dude at a robbers store said the following... makes sense.

1. Coda with NO black dot - original coda had issues and were recalled.

2. Coda with 1 black dot - the original coda in 1. that had issues now fixed and re-circulated by robbers

3. Coda with 2 black dots - Coda in 2. that still had issues with wifi connections. Corrected and re-circulated by robbers.


Bottom line ALL coda's are the same model as in 1. above. They just kept recalling and fixing them and noting the differences with 1 or 2 black dots.
If the glove don't fit you must acquit! #WINNING
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Jul 5, 2005
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boldventure wrote:
Mar 15th, 2017 3:25 pm
check your CODA's firmware version, from .23 that's already fixed
ya so they said. I was on the latest firmware for both of them. The techs could not figure it out. The moment I would use another modem bridge worked instantly.
Deal Fanatic
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Mar 14, 2009
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Apparently there is a new .26 beta firmware that's being sent out today and tomorrow. Something about a UDP fix and some wifi fixes.
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Nov 25, 2014
1129 posts
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Toronto, ON
puroeuro wrote:
Mar 16th, 2017 10:29 am
ya so they said. I was on the latest firmware for both of them. The techs could not figure it out. The moment I would use another modem bridge worked instantly.
What's your modem's firmware version? Did you updated your router with the latest firmware?
I have the same router but not usable for me with CODA since it internet speed is so slow, in 2,4Ghz the router internet speed is below 5mbps while if CODA, its 80-100mbps.
Deal Guru
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Dec 12, 2009
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boldventure wrote:
Mar 16th, 2017 12:02 pm
What's your modem's firmware version? Did you updated your router with the latest firmware?
I have the same router but not usable for me with CODA since it internet speed is so slow, in 2,4Ghz the router internet speed is below 5mbps while if CODA, its 80-100mbps.
The router function on these things is terrible regardless of model. Run In bridge mode and use your own router.
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Nov 25, 2014
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will888 wrote:
Mar 16th, 2017 12:17 pm
The router function on these things is terrible regardless of model. Run In bridge mode and use your own router.
Not for me, the router in CODA is way better than my TP-Link C2600. I get better speed.
Jr. Member
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Nov 23, 2012
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will888 wrote:
Mar 12th, 2017 2:03 pm
I registered my best speed test result ever, 834 down, 46 up, 8 ms ping. I don't think I will be swapping my 3552 cable modem any time soon.


Image
After suffering a month of disconnects and yo-yo like speeds on the coda I finally managed to get another cgnm 3552.
Curious about what firmware you have and are you on the trial firmware program?
Deal Guru
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Dec 12, 2009
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dmflash1 wrote:
Mar 16th, 2017 12:50 pm
After suffering a month of disconnects and yo-yo like speeds on the coda I finally managed to get another cgnm 3552.
Curious about what firmware you have and are you on the trial firmware program?
I recall seeing 0.19.
Deal Fanatic
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Mar 14, 2009
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dmflash1 wrote:
Mar 16th, 2017 12:50 pm
After suffering a month of disconnects and yo-yo like speeds on the coda I finally managed to get another cgnm 3552.
Curious about what firmware you have and are you on the trial firmware program?
Please report back with your speeds. I might also switch back to that modem. Did you have to put up a fight in order to obtain the 3552?
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Aug 20, 2012
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SickBeast wrote:
Mar 16th, 2017 11:19 am
Apparently there is a new .26 beta firmware that's being sent out today and tomorrow. Something about a UDP fix and some wifi fixes.
fw .24 solved a lot of issues but the channel signal problem still exists. True, before .24 half the channels were riding below 37 signal strength minimum. Now, there is 3 channels consistently below 37. Get this solved and majority of fluctuation speeds will disappear. Hoping .26 solves this shit. Been going on far too long.

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Deal Addict
Feb 4, 2015
1950 posts
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will888 wrote:
Mar 16th, 2017 9:55 pm
I recall seeing 0.19.
Our sw version is 21 on 3552; not on beta, regular Rogers customer
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